There is only one company to go with and that's Centennial.
Available 24/7, 100% professional every-time.

CEI currently has 57 Modernization Teams, 50 Maintenance & Service Technicians, 15 Repair and Testing Teams, 7 Modernization Supervisors, 7 Maintenance Superintendents, and 5 Area District Maintenance managers. In addition, we have our fleet truck drivers, stock room warehouse personel, and 30 office staff, located at our main office in Queens.

CEI’s in-house dispatchers are employed by us and are located in our main office 24 hours-a-day 7 days a week. They are in direct contact with our Maintenance & Service Technicians and supervisors through both radio and phone. This, with the combination of having a studio apartment at 435 Central Park West in Manhattan for our off-hours service technicians to stay overnight, enables us to give our clients prompt and efficient service 7 days per week, 24 hours per day. The other boroughs have the same level of coverage; however they are handled separately with a technician and supervisor for each.

We switched to Genco last year from OTIS, we're in Brooklyn. Several of the techs live in the area, we get 24 hour service usually in an hour or less. We're about to perform some recommended upgrades, as well as one per new NYC regulations. The service has been excellent.

Thank you JG for your input. Much appreciated.

Not meaning to sound flippant, but simply ask your condo's accountant. He has much more information about the structure of the settlement and how it relates to your condo's finances than anyone in these forums.

Under the New York Department of Labour code section 4.1.13, it stipulates that any person attending a boiler must be sufficiently trained and logs must be kept. Under no circumstances should residents be doing this for safety and security reasons. In addition, what you may consider too hot or too cold is acceptable to other residents. Complaints or requests to adjust the length of the heating cycle or heat should be made to the superintendent or Property Manager.

In addition to the board disallowing access by residents, they should change the key so that only authorized personnel have access to the boiler room.

Just curious - how many apartments and how many shareholders had keys?

2 apts, the warmest and the coldest

You don't say how many units are in the building, hot water or steam heat (1 pipe or 2 pipe), how many floors, units per floor. If there is a disparity of more than 5 or 6 degrees between units, the system may need to be 'balanced'. On a steam system, radiators usually have a vent that can be easily changed to allow more or less air to escape the radiator as the steam comes up, speeding up or slowing down the steam (heat) to the unit. There are also replacement thermostatic valves for the steam vents that will only allow steam to enter if the individual radiator thermostat calls for heat, and the steam is coming up. Depending on the location of the boiler, those units farthest away, both vertically and horizontally, usually need larger vents and the closest ones need smaller vents. Check out gorton-valves.com for general vent info, and also search on thermostatic radiator vents. Thermostatic valves are also available but they will usually require a plumber to install.
Hot water heating systems should have one or more zones for heat that can be individually controlled via thermostats in each zone/area.
Only the super and maybe a trained board member should have access to the controls.

I could not agree more with Ned's comments. Unless someone has been sufficiently trained (and in some locations, licensed/certified as well), they should be kept far away from the boiler and its controls. Even if they "think" they know what they are doing or have been doing it for a long time, your boiler is not something lay people should be adjusting. Change the locks and make sure only your super and property manager have the new key.

The building architect was not informed you were moving the gas line inside your apartment - ?

No. I had the plumber coordinate with the building superintendent who was present when the work was performed. Given the gravity of this error, I don't understand how the super didn't know about this issue either.

He got a tip - right?
Ours overlooks illegal stuff by contractors all the time. and get's away with it despite the problems that result. Really coops and condos should not involve Supers in significant renovations. I might add that since your Super knew about the situation you are entirely off the hook as he is a coop employee. His mistake = it is the coops mistake. Put it in writing to the board.

I don't believe he received or even wanted a tip. The gas valve was leaking, typical for an 85yr old valve. I think he honestly thought he was acting responsibly when he allowed it to be replaced.

I spoke to a real estate lawyer friend. He said the bldg riser is an existing condition. The alteration agreement holds me responsible for damages I cause. My plumber replaced a leaky valve. To the extent he damaged the branch line or the bldg riser while replacing the valve, I would be responsible. But he didn't damage anything. The plumber's work triggered a DOB rule that any work done on a gas valve requires a subsequent bldg riser pressure test. If the bldg riser was brand new, the riser would pass the test. But the pressure test will fail not because of anything my plumber did but because the bldg riser is 85 years old and already in need of replacement. The poor condition of NYC's gas pipes are well known in the popular news. There have been a few reported cases of people smelling gas and calling ConEd. The DOB/ConEd then come in, shut down the gas, and require the building to replace its riser. Those individuals are never held responsible for the cost of replacing the building riser. They acted responsibly but could not have anticipated the consequence of notifying ConEd. What if I had opened up my wall, discovered an illegal gas line and called ConEd. The same outcome (i.e. bldg riser replacement) would've occurred. I wouldn't be held responsible for replacing the bldg riser then, would I? My plumber did not cause any damage to the riser; did not touch the riser even. To be sure, he may be fined for doing work on a ConEd pipe without obtaining prior ConEd authorization. But that is a completely separate issue. A more complicated case arises had my plumber put a sledgehammer thru the building riser. Then the questions of quantifying the damage and splitting financial responsibility become more murky.

In the building alteration agreement, did it specify that no alterations are to be done to change the existing layouts of, and for example, gas, pipe, telecommunication etc. lines? If it did and you proceeded regardless, then you may be "on the hook". If it did not, then you are not responsible; it is up to the board of directors to ensure that shareholders understand the limits of renovations that is allowed. Normally there is a clause specifying what is allowed - and what is not.

The superintendent would only be responsible if it has been clearly communicated to him (and in writing) what he can and cannot approve i.e. "cannot approve any gas line work". However your licensed plumber should be aware of any restrictions of his trade (and is a licensed plumber "plumbing" the most qualified to do the work that was performed which could explain why he was unaware of DOB requirements?).

I would make myself available when the tests are done by DOB so that you can hear first hand whether or not the work you had performed impacted the pressure of the risers.

You have a 2 fold situation:

1) As a Board member, I would never allow unlicensed workers to do any work in our co-op.

2) Our co-op also uses our superintendent to do many onsite plumbing jobs, but he does good work.

Have you and others notified the Board that the super's work is substandard? I would make it clear to the Board that this poor workmanship will cost the co-op $$ in the long run, since the super's work will likely need to be fixed in the future.

If this approach does not work, then I would tell the Board that if things don't change, you'll have no choice, but you'll have to bring this topic up at the Co-op's Annual Meeting, where all shareholders will hear about your situation.

If your description of the super's work is accurate, then there will probably other shareholders who will echo your sentiments at the Annual Meeting. That's probably not a situation that the Board wants to find itself in, so I recommend the direct approach in talking to the Board.

Good luck.

Good advice. But our Board is very difficult to deal with. I want to know - do I have to let in unlicensed persons who will perform illegal work and breach House Rules we are all supposed to follow or can I refuse?

The short term answer is that have a choice: you can either let the super do the work or you can pay out of your pocket for a plumber to do the needed repairs if you don't want to use the super.

I understand your frustration, but you'll need to create a paper trail and start documenting things if you want them to change. Only by having a paper trail from you and others will you have concrete proof of the super doing substandard work.

Everything is legal these days, so that's how Boards have to operate. That's why you need that paper trail - to offer proof that what you claim to be happening is actually true.

I'd also recommend that if you're not happy with the way things are, why don't you run for the Board? It's easy to sit back and complain, but you can get involved and help to effect needed changes that you think are necessary. That's why most people initially run for the Board - they have a pet peeve that's not being resolved to their satisfaction.

I've served on my Board for over 20 years. It's a thankless job to help operate a million dollar corporation, and shareholder help is always welcome.

I have no obligation to pay out of pocket.

The previous super did the same in our building. He also renovated apts on co-op time. When I addressed it with the board president he said “if you don’t like it you can leave”. He was a complete nightmare but for some reason it continued and I became his target. Now that he is gone the place is springing leaks like a sieve. Most recently a hot water liner broke in an apt where he had done renovations. Steaming hot water entered the apt below and in 5 minutes the damage was extensive. Allowing this to continue is a major mistake, I suffered more than once because of his renovations and had warned them about this. We now have no idea what is behind those walls he worked on and when we will experience another geyser. This is not a question of if just when, good luck, some boards are just poison.

From the way you describe your unfortunate situation, the best and easiest way to change the status quo will be to rally the other shareholders to vote out the current slate and vote in a new one. Unless you have a customized proprietary lease and bylaws, voting is based on the number of shares cast for each candidate. The three current board members who live in the same apartment can only vote the shares allotted to their unit. If the rest of the shareholders put together a new slate of candidates and all agree to vote for the new slate, you *should* prevail. I also suggest that you consult with an attorney who specialized in co-op law. This is to make sure your plan will work and that there aren't any obscure gotchas in the PL or Bylaws that will thwart your plans. It will also give you support if the existing board tries to nullify the vote or in some way manipulate the election.

Good luck!

You need to read thru your prospectus/house rules/bylaws/proprietary lease/governing documents. Those documents determine what can be changed by the board or voted on by the members of the corporation, and how the board gets elected/selected/appointed. In general, you should be able to read the board meeting minutes, probably at the management company's office, and you should receive an annual audited financial statement. You can make a complaint to whatever state authority governs your property, often the State Attorney General, if they don't permit review of the minutes or fail to provide financials, etc. The board has a fiduciary duty to follow the governing documents. Run for the board.

Hi. I am interested in buying a 2bed/2bath or 3/2 apt....I contacted my realtor but thwy have not gotten back to me. Why is it so difficult to find an apt from the Gerard Towers on the market?

That's quite a dilemma; on one-hand, I appreciate that the door is locked to prevent unwanted people from access to the building for security purposes (which has undoubtedly increased since the 20's) and on the other hand, emergency personnel require access to the building, promptly.

According to the New York Fire code, Section FC 506 "Where access to or within a structure or an area is restricted because of secured openings or where immediate access is necessary for life-saving or firefighting purposes,
the commissioner may require a key box operable by a fire department standard key or other approved key to be installed in an approved location..."
I believe the key is a standard industry key carried by both fire and ambulance but you would have to confirm this.

You can review the Fire Code here:
http://www.nyc.gov/html/fdny/pdf/firecode/2009/fire_code_ll26_2008_amended_ll37_41_64_2009_final_complete.pdf

Also, here is a very good article on what buildings should do to prepare for emergency services; it may help you position the requirement for change.
http://cooperator.com/article/what-to-do-before-the-emergency/full

NYC DOB regulations require access to the door bell/intercom 24/7. See if this is what you need - http://www.nyc.gov/html/dob/downloads/bldgs_code/bc27s6.pdf see page 11 of 22. Are you able to exit through the outer door without using a key when it is locked? That would be a building violation if you can't.