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We have one dog left from before our "no dogs" policy. It's 14 and urinates or leaks dark fluid all over the bldg. The super cleans up puddles but he's PT and when he's not here they soak into rugs or stay on floors for hours. Our lobby video isn't sharp enough to see the dog wet. Last week, we had elevator work and everyone had to use the stairs. A big puddle was found and luckily no one slipped on it and fell down the stairs. Someone could have been badly hurt.
We have no fine for things like this since we have no other dogs. We can't prove it's the dog but it has to be and it's happening almost every day. We asked the owner to put a cover on the dog when he goes in or out of the bldg or get something from a vet but he refuses and totally ignores us. The poor dog is old with problems and the owner says he's keeping the dog "to the end" no matter what.
Many residents are complaining about the wet spots and the odor especially in the elevator. What can we do?
Improve your recording by getting a digital camera and recorder. There is no point in having surveillance equipment that does NOT do the job. This would solve two issues one, you will have evidence of the dog, Secondly you will have usable video for what ever need you will have in the future.
Otherwise just bear with the dog until either dog or owner dies.
Pg
That's a tough one. It's certainly true that you've learned that you need to upgrade your video system.
But I'm not sure you simply wait for the dog (or owner) to die.
Here's the important element: Puddles on steps are dangerous. The dog's owner (evidently) does not inform the super when there is a dangerous puddle, and he/she clearly does not clean up after the dog.
Ask your lawyer what can be done. There has to be something in the proprietary lease about shareholders upholding safety -- clearly this person isn't doing so.
Steve
I had a similar problem. I requested my staff to pay a little bit more attention to people walking their dogs. I was able to narrow it down,to times dogs went out/in, pretty basic (as we have a large property and many dogs).
As our camera/recording system is pretty modern I was able to record the events quiet clearly.(Dog peeing all over the floor and the shareholder pretending nothing was happening) I did inform the shareholder (of course he blatantly denied it). Then I informed him that I had it on tape. Case closed.
You could always have someone monitor this persons comings and goings to narrow it down (and be sure). There is no substitute for a good camera/recording device. Try to find out what it would cost to rent one out for a while if you feel it is too expensive.
Best of luck Sherlock
FN
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See previous post and responses. Similar issue was covered a while back.
FN
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