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Has anyone else had a huge increase in their building's water bill since new DEP-installed meters? We we have a 150% increase over last year's YTD and our treasurer says it's because the readings prior to new meters was "estimated" due to readers not getting access to building, and that they ar3e now playing "catch up." Can anyone shed some light on this increase being the norm and what exactly is "catch-up" to mean? Can the DEP bill retroactively for under-estimating and if so, is there a statute of limitations for how far they can go back? Thanks!
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Water meters are just like electric and gas - you have to pay for what you used, whether the meter was read or not. Since the rates have increased each year, you will probably have a case with DEP to prorate/recalculate the charges over the period since the last meter read, so part may be calculated under lower rates.
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