For co-op / condo owners and board members alike, it can be difficult to understand all the rules and requirements in the governing documents, especially when it comes to imposing fines and scheduling hearings. So when a co-op shareholder or a condominium unit-owner requests a hearing, or when the board orders one, the process may seem confusing. However, if a board breaks up the hearing procedure into a few small pieces, it becomes something both sides can get through relatively painlessly.
First, determine who will be the hearing panel. Your declaration, proprietary lease and other governing documents may address this issue. Hopefully, at least one of them sets out who will be the decision-makers for the hearing, and if more then one document discusses this, hopefully they all match. If all documents are silent, the co-op / condo board of directors may act as the decision maker. If the documents contradict one another, you should consult legal counsel as to the best way to proceed.
Second, review the documents to determine the specifics of the notice requirements. A hearing on a violation or on a review of renovation / alteration plans may be held as part of the monthly board meeting or separately as schedules of the board members or decision makers will allow or as otherwise dictated by the documents. The board should make sure the notice of hearing spells out when and where the hearing will be, and what the hearing is about. And the board should send a copy of that notice to the parties who filed the initial complaint and ask that they attend as well.
Third, review the governing documents to determine if there are any specific requirements for the hearing. They may provide that the hearing be informal but might also set out a specific and more rigid format. If any of the documents spell out a specific procedure, everyone needs to follow it.
Fourth, make sure you have copies of all documents that have gone to the board about the alleged violation or the renovation plans. Have a copy of any written complaints, plans, photos and e-mails, as well as responses. Have them all together and ready for the decision makers to review.
Now we get to the hearing. First and foremost do not forget that the person in front of you is a neighbor. He or she lives in your community. While it is important that covenants and rules be enforced, we can do so with respect for each other. A good board will remind everyone, including its members, of the requirement of civility before a hearing starts.
Also, keep the following in mind when it comes to hearings:
With violation-related hearings, the first purpose is to determine whether a violation occurred. To start the hearing, the board should advise everyone present what the alleged violation is, then present the information from the submitted complaints. After this, the board may ask the alleged violator if he/she wishes to present his/her side of the story. If, after hearing from the owner, there are questions for either the complainant or the owner accused of the violation, the board should ask them.