Google Groups, a free service, is now used as the residents-only forum. Members have to be invited, and Cohen describes it as “a second communication vehicle. People can talk to with each other about problems, about things they like, about events that are going on downtown and in our community, and about the immediate area.” The board has their own system for official business, but they use Google Groups to send out notices before board meetings, inviting residents to send in issues that they’d like the board to address. After each meeting, the board posts a summary of what happened in the building’s Group.
The manager, the super, and the staff don’t have access to what’s being said on Google Groups, explains Cohen. “It is for the community. Although not 100 percent of the building has joined, the vast majority has.
Interested in setting up your own building group? Here’s a video to show you how.
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