On tipping, bonuses, and making the staff happy.
HABITAT
Showing articles 41 to 50 of 64 results
returned by “Staff”
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ArticleTopicsColumn TypeIssue
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Pass the Hat
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Finishing School
Training staff in the fine art of customer service.
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When Business Becomes Personal
If you’re making staff decisions, popularity and performance should not be confused.
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He’s Super … Part of the Time
A board has complaints about their part-time superintendent.
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The Clothes Make the Building
Caring about your doorman’s uniform.
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Tips
What do board members, managing agents, and staff members call “the standard” for tipping?
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Failing Upward - Losers Take All
How does an ill-equipped super rise into a cushy position?
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The Change in Collecting Union Benefits
Local 32BJ gets tough with late payments.
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When to Break a Confidence
Can you reveal to the owners that a board member is leaking information to the super about confidential board discussions?
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Board Talk: The Super
What are the responsibilities of the super?
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