hi all - i live in a rent stabilized building in queens. 16 units, more than 25 tenants. the owners do not give a crap about us, they make a lot of money on their other properties. technically, we have a "super" but she just cleans the apartment and throws out the trash once a week. every time i've asked the manager to fix something, he will string me along for months saying "i'll call someone" - for months! without doing anything - then i call 311 and it's fixed right away. i'm not a diva, it's always something major - toilet won't work, shower spewing boiling hot water. mymost recent issue is that the lights in my bedroom, which i need to work out of, go off and then eventually go back on. an electrician once explained to me that it's bc they're a certain type of light that overheats. they need to be replaced with bulbs that don't overheat. i recently told my landlord and he said to text him tomorrow about it (stringing me along.) i won't be strung along anymore. i just want to know, can i call 311 about this? is he obligated to fix this? thank you so much for your help. it is my first time posting.