I don’t know how unusual or common place this might be but maybe someone out there can offer up some guidance. We have a 108 unit co-op in Bay Ridge, it’s a pretty large building in 2 wings. We have a live in Super who we provide a beautiful apartment to for him and his pretty large family. 2 bedrooms, 2 baths on the first floor. If the co-op were to sell it we could easily get over $700K for it. He also has all his utilities paid as well as free laundry. He’s supposed to be available 24/7 with paid vacation and 2 days off but he is still supposed to be available.
Without any one else in the building knowing except for the board president and a few other board members he and his wife recently opened a speciality grocery store and bakery where he is the proprietor and his wife runs the bakery. When we brought this to the attention of the board at the most recent shareholders meeting the board president told us that he can do whatever he wants with his free time. We already know from the porter that he is not in the building most days and we are about to lose our 5th porter in 7 years because it’s too much work for him since the super doesn’t help him at all. Is this something we as shareholders should have a say in? There are already instances where he hasn’t been around when we call him or he has sent him wife to check things out instead of showing up himself.

My co-op building is from 1937, radiator valves and also the air valves started to need replacing. Our proprietary lease says the owner is responsible for "repair and replacement of plumbing, gas and heating fixtures." I know owners will not want to pay for this but we need to follow the lease and have owners take responsibility. Anyone have experience or history with this?

It is serious. The board/ managing agent has been notified numerous times and does nothing effective.
The Super and handyman talk residents into hiring their associates or themselves. To save "money" and avoid any alteration agreement. Electric plumbing , etc. Staff often does this work during daytime paid hours.
They also sneak in their "associates."
What can we do? Call 311?

Our co-op received a large refund using a tax attorney. My concern is why are we using one and he gets 30% ? Shouldn’t our CPA do our taxes correctly? They’re now talking about using the tax attorney again. I’m confused a tax attorney is for legal matters and a CPA is for business . Maybe we need to get a better CPA because tax attorney and others are getting rich from our refunds. Any thoughts? Has anyone experienced this in their co-op?

We just finished some facade work and have gotten several complaints about dirty windows. The contractor did protect the windows while work was happening, and they told us they would leave everything clean, but it looks like there was some dust kicked up around the windows that were adjacent to the sidewalk shed.

Now the scaffolding has been removed and management is uninterested in pushing the contractor to perform cleaning, stating that there is nothing in the AIA contract that specifically requires they clean windows. Do most buildings just hire an outside service to clean up after construction work?

Hi
Just found out we only have 6 board members instead of 7. One person left. Shareholders were not notified. I feel they should have just in case someone wanted to join besides what happens when you vote on something and it’s an even number?

Also hope the management agent is not voting as the 7th person. They’re a vendor.

Your thoughts please

Anyone here use Impact Real Estate Management?
TYVM

All sort of work that normally requires a permit. The coop board and Mngmt are ineffective in managing and preventing this. The doorman blocks building inspectors from inspecting. What can be done?

Hi question about carpet cleaning but more how to handle a hostile board chairman. The co-op carpet hasn’t been cleaned in a year and a half after the board promising 2 years ago that it would be cleaned yearly. Several of my fellow shareholders have contacted the board to ask when they were planning on cleaning the carpet, we have our own large industrial steam cleaner. They never heard back so I sent my own email. The board chairman got back to me telling me that they don’t want want to clean it because it’s 15 years old and disintegrating and cleaning it will make it worse. It’s not and in great shape. He also said they might replace it at some point next year. This board is crazy about spending money on things they don’t need to. I’ve owned 2 multi family homes and had industrial carpeting like this in the common areas for over 40 so I know this isn’t true I even Googled it so I know he’s wrong. In his last email to me he told me if I didn’t like the decision that there are plenty of other apartment buildings out there I should think about moving to. We’ve all emailed him at the board email address but he responds on his personal email so that none of the other board members can see what he’s saying.
Any suggestions as to what to do?

I reside in a large 3 bedroom coop apt on the lower level. My apt; is in a corner down a long hallway away from any other apts. Entrance to hallway also incudes an outside door leading to the driveway is aways dirty; As owning homes & always had doormats I placed one in front of my doorway to prevent bring dirt onto my wooden floors. I did this because the dirt out along the carpet has actually led to front prints on my inside apt floors. The carpet out in the hallway is always dusty & dirty and doesn't appear to be vacuumed as what is done with upper hallways;
Being refused a doormat is on heard off for me; I don't want to be bringing dirt into my apt;