Thank you not seeing, what was not said!
Competent is a KEY word.
I have a super in one of my buildings who is a master plumber, and was at one time (until I hired him). He does allot of repairs for us (here and sometimes in other buildings if time permits).
I make it a point not to hire supers who what to be just someone to pick up a phone to make repairs, and the "jack of all trades, masters of none". I have another building where the super is an excellent electrician (better than most companies I know), and so on. Even if I do not use the super for the repair, they can effectively troubleshoot and diagnose the problem so the appropriate repair can be made. The supers all help each other out. This seems to save allot of money, and add to the efficiency of each building.

While this model may not work for everyone, it works very well for me. I have no double repairs.
It also is a suggestion to many that may be seeking a new super in their building. If your building has issues, then hire a super that is proficient in the area of your buildings weakness.


Best
~AR