New York's Cooperative and Condominium Community
Unfortunately, there isn't much that you can do from your side to affect the management company that the original sponsor hires for their individual units. However, if you do feel that things are neglected or are not properly being handled, I would document them and send them to the sponsor that has hired them. Depending on the level of involvement, the sponsor may or may not be aware of the deficiencies that exist with their current agent and may look to a solution if there is negligence found (or if these actions are negatively affecting their value).
More likely than not, the sponsor is losing money on the apartments now (the income being received on these apartments may be less than the maintenance that they're paying each month) so they may not be too keen on hiring another firm that may cost them more money out of pocket.
All the more reason for the board to write to the owner; it is a letter of concern for the tenant and their capacity to take care of, both from and a health and safety perspective, themselves (and the unit) and that the board has a responsibility for the health and safety of residents. I would cc: their management company.
The owner needs to be advised of the boards concern for their tenants welfare. It's in the owners ballpark to determine the best course of action (initially). I am certain that a letter of reasonable and compassionate concern will prompt the owner into action. Give the owner a chance to address the concerns before you take radical action as suggested by dsil. Any court would ask "did you make the owner aware of your concerns?".
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Writing to the tenant is problematic because he has diminished mental capacity, possibly early dementia, and has an executor handling his affairs.
The issue is the tenant being unable to care for himself and being in an unsafe situation.
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