Sometimes a buyer loves a specific apt, it's in the area he wants, it's close to family or work, etc. Some buyers have a hard time with rejection when they want an apt badly enough. Some people also have a problem with rejection, period. Or some may not be able to see their situation the way a board does.

We've had buyers and brokers call repeatedly (a couple times to the point of harassment) wanting to know reasons for rejection. It can be difficult especially if the seller wants to sell quickly or he's friendly with any board members. We just say we are not at liberty to discuss it and make it clear that it was a full-board decision. In fact, we stress to all owners that our board always acts as a team and no decisions are made by a board member independently of the others. This usually convinces a buyer to move on, at least it has for us, if they see they're up against the full board, not just trying to change the mind of 1 or 2 board members.

The only time we may think twice about a buyer is if he's acceptable in all other ways but his finances are borderline. In that case, we may ask for 6 months or 1 year maintenance in escrow. Btw, our policies also don't permit a buyer with a guarantor or parents or other relatives to buy an apt for an "adult child". To help avoid future problems for our coop, we expect all buyer packages and buyers to stand on their own.