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What are the limits to board transparency?

Continuous objectionable conduct – even after board warnings – will get you evicted.

When building policy blocks a desirable apartment sale, boards might be able to work around restrictions.

Emailing from work can cause your board unexpected legal troubles.

Boards need to know what their insurance policies cover, and what shareholders are potentially responsible for.

Boards cannot create a policy on a whim and suddenly start levying fines.

Formal procedures matter – just try and win a lawsuit if you haven’t followed them.

Boards can’t pull a rule out of thin air because it would suddenly benefit them.

Boards need to know when to uphold rules, and when to bend policy.

When tempers flare between board and sponsor, take a breath and watch for a moment to talk calmly.

Dealing with board members blocking sales.

Paying close attention to your building’s records can spot the smallest signs of theft.

Boards have to see enforcement of the rules through – even if it ends in litigation.

Pay off instead of pay out – that’s the value of mediation.

When faced with unreasonable owners, act reasonably, even if this means going to court.