ARCHIVE SEARCH RESULTS

A co-op in the Bronx experienced conflict between management and a shareholder over the installation of video cameras to deter package theft, but the situation was resolved through proactive communication and a personal touch. (Print: Dialing Down Emotions)

The board debates how to interact with shareholders. Key is articulating overarching goals, building trust, transparency, interaction, and seeking input.

Sally Jones, board secretary at Jaxboro Corp., emphasizes communication. Successfully ran for the board, improved communication, handled financial challenges, and future plans discussed.

The board of a small Brooklyn co-op secured a Multifamily Express Green Loan to fund energy-efficient upgrades, such as replacing the gas boiler with all-electric heat pumps. The project was covered by increased maintenance fees and reserve fund utilization.

Effective communication is crucial for managing boards' governance challenges. Managers facilitate discussions, distill information, and encourage transparent communication with shareholders through newsletters and meetings.

After taking over a self-managed co-op with an efficient but communication-lacking board, new measures like Q&A sessions and newsletters improved relations with shareholders. Tech-savvy additions and improved internal communication have shown positive results.

During a condo's construction project delays, communication is key. Craft clear explanations, don't wait to communicate, and manage expectations to prevent owner concerns and discontent.

The writer expresses concerns about the tone of their board's emails to residents and seeks advice on improving it. The response advises adopting a neighbor-to-neighbor tone, avoiding imperious language, and inviting dialogue with residents.

There are ways for boards to reassure their community when a shareholder sues.

Residents need to know when boards make changes to the proprietary lease.