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I am the President of a newly-installed Board at my co-op. We have defined areas where our MA needs to make improvements. Do you know of a "report card," or type of "assessment tool" that's used to measure and monitor the effectiveness of a Managing Agent?
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Congratulations on your new position. Good question. You may want to start here: BUILDING OPERATIONS - Performance Analytics to Quell Performance Anxiety http://www.habitatmag.com/publication_content/2008_march/web_exclusive_adaptations/performance_analytics
Also get the new July/August issue, see Carol Ott's video preview http://www.habitatmag.com
Search Habitat article archives, http://www.habitatmag.com/archive/index.php where this article "Taking Care Of Business" may be found. Good luck.
DESCRIPTION How to make sure your property is being managed professionally and efficiently.
TOPIC Management
AUTHOR Alvin Wasserman
MAGAZINE ISSUE February 2007 - Number 231
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Board Talk members who registered prior to March 9th, 2016 will need to reset their password.