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The delivery people of a major online grocer give our doormen and porter a hard time about using the basement entrance. Our porter keeps the lobby in great shape, and the wheels of the handtrucks leave tracks. Unlike the neighborhood stores, this company sends different people each time so the doormen have no relatinship with these strangers. Even if they use the basement entrance, they pop out of the building through the lobby. Banning that company would only punish innocent shareholders, in my opinion, but we're unsure what to do. Yes, I know it's the porter's job to keep things clean, but it's frustrating for him to see his hard work undone. Any suggestions?
Thanks, ST. That's a good suggestion. If the delivery people can carry the boxes w/o the handtruck, it's fine to use the lobby. Our concern is protecting the lobby not any sense of snobbishness about keeping delivery people out of sight.
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the tenants must come to the basement to pick up the items. from this particular delivery company. If they are not home then that is a differnt story. however, if the tenant is at home, they must come to the basement. Either that or the handtruck is eliminated in the basement and the boxes must go up by hand. usually they are not that heavy. many times the reason the fresh direct people like to go to the actual doors of the tenants is to get a tip.
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