We are in the process of replacing our current laundry service provider. We have been using Service Directions for years but it's getting almost impossible to get service on the machines in less than 3-4 days.
We have received bids from both CoinMach (though a little concerned since we found out they took over Service Directions about the time service times started declining) and Hercules.
Any other services that can be recommended? Suggestions on things to consider and or avoid? Top Load vs front load, etc. Thanks!!
We have in are coop sky laundry systems excellent company they upgraded the entire laundry room highly recommend them 718 639-7070
Metered Appliances has been terrible for our building. Gross old refurbished machines, poorly maintained room, unresponsive to service requests and they never issue refunds for the money that is frequently lost in their machines. Maybe they are better in other buildings in different neighborhoods but I'm counting the days until we can fire these people and have them take their gross machines somewhere else. PS - our machines actually had ROACHES in them at one point.
We use Hercules and are very happy with their service and can recommend them. We did use CoinMach in the past.
Coin Mach and Hercules horrible company we had them in the past I live in forest Hills the worst 7 years with coinmach and the second worst 7 years with Hercules
We had both Hercules and CoinMach years ago, been with Hi-Rise for about 10 years now. Same day or next morning service is pretty consistent, including weekends. We get some complaints about clothes not rinsing well, but it may be that people are using too much soap and water/energy efficient machines in use. Dryers seem to take longer too, also energy efficient machines. Currently have all front loader washers and dryers. Using cards, card machine takes cash only, $5,10,20. With internet connection, you can get credit card use as well. Check to see if machines offered are energy star rated, and if extra rinse cycle is available for washers. Use 'HE' high efficiency (liquid) laundry detergent.
Hi,
Be wary of using machines that use recycled water. My co-op found that using someone else's rinse water as your wash water had little acceptance and people started using outside services as a result (less revenue). Plus, if the people failed to use chlorine bleach, the water in the holding tank began to smell.
Also, ask the question about how long the cycles are. We have found that ours were too short.
Steve
Hi
My experience with laundry equipment when you use soft mount machines they are horrible you definitely want hard mount heavy duty commercial machine stainless steel you want to stay away from machines that only use Eco detergents and are light duty that look small in height look like hard plastic squared box soap dispenser in front of machine that's a sure sign that they going to get mold inside machine and a weird smell will come out of machines and service calls you will always have on equipment. Laundry Machines With those problems are example speed queen, maytag, wacomat. The equipment I would recommend is dexter the only two companies that use them is Fowler laundry and Sky Laundry
I recently purchased an LG washer and dryer (both front loaders) for home use and discovered odors as well. A careful reading of the manual states that the washer needs to go through a cleaning cycle periodically (monthly for me) with a commercial washing machine cleaner product (Tide makes one) or baking soda, etc. My aged Whirlpool top loader also had an odor issue.
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Perhaps you should look at Metered Appliances. Its a smaller and family run outfit. You will get more personal treatment, and you will deal directly with the owner. They've been around a long time.
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