I am the Board President for The Chocolate Factory Condos in Brooklyn, NY. Nouveau had been our prior elevator service company. Due to their failure to file a NYC DOB 2011 Affirmation of correction more than one year late to the DOB. This resulted in a $3,000 fine. Nouveau has not responded to requests for reimbursement for these fines. This is routine procedure and their failure to file on our behalf was a failure of service.

If you are using Nouveau, I recommend triple checking that they have complied with DOB filings and obtain third party proof. I certainly cannot recommend them as a service provider because of this costly oversight.