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How many corporations pay their Supt for common tasks such as unclogging bathtubs? Our Supt wants to charge us but some Board members feel that this should be included in his job description.
I'm curious to know what arrangements others have with their Supt.
If your super unclogs a tub or replaces a washer occasionally, he should let it go. Most supers do these things now and then and don't make a fuss about it. But if he does this repeatedly for the same people or you have many apartments and it happens often, that's another story.
You should tell your Shs that unless a task involves an area of maintenance or service that your coop is responsible for, the super is under no obligation to do it. You should also tell them if they want him to do work outside of his required job duties, he can do it on his own time and should be paid for it accordingly by the Sh.
I can see the resident's point, but I can see the super's point too. Some people in coops think the super is supposed to fix everything as if they lived in a rental building. We had Shs who'd call the super to do something like replace a light bulb in a ceiling fixture because they didn't want to do it. We even had a Sh who wanted him to change the cat litter for her twice a week! It can get out of hand.
If the task involves the building's pipes (i.e., a leak in a waste or supply pipe) it falls within the super's duties; if it involves pipes originating within the resident's apartment, it's the Shareholder's responsibility.
I agree that unclogging a drain is within the super's discretion... but also that Shareholders should not "expect" or "demand" service.
One addendum to my post above:
If the problem is a building pipe, please use a licensed plumber!!
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I also am a Superintendent. That falls into line with our job description. If you want to get technical then the very top floor of your building should be responsible for clearing of their clogged pipes. I clear pipes all the time in my building I never charge but sometimes they do tip me.
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