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We just got a bid from an elevator company and think we should get competing bids. Our Managing Agent says "that's not the way elevator companies work." Can some of you weigh in on how we can evaluate a bid if we only get one? Are your elevator bids broken down into hourly charges as well as materials? Do you get warranties on the work? We need to have this work done supposedly to pass inspection, according to the "consultant" chosen by the managing agent. Please enlighten us! Thanks
Are you referring to upgrading the elevator mechanism itself and renovating the cab? Your Board should get bids from several different companies for that. The elevator consultant sends out the specs and your management company can help there. Once you decide on 2 or 3 companies, have the owners come in individually and interview them. Or are you talking about only a maintenance contract on an existing elevator? Yes, you should still get competing bids. The management company doesn't make the decisions, but a good one will give your Board guidance and hopefully have experience with a number of companies already. Also check the Better Business Bureau records for the elevator companies you are considering. It isn't a quick process, so don't be rushed into a decision.
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You must have a maintenance contract with a elevator company. Unless you are willing to switch maintenance companies, no other elevator company will give you a bid. Whichever company has your maintenance contract is responsible for the safety of the elevator and they will not take responsibility for another company's work.
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