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Who can think of, or has successfully used, incentives to convince more residents to serve on the board?
Some ideas I've heard:
--Term limits (to break up entrenched boards);
--requiring a certain term of service as a condition of membership, or levying a fee in exchange for non-partipation;
--paying nominal honoraria;
--Waiving a month of MT fees.
Our boards tend to attract mainly people who want something; we've had incidents of board members harrasing their neighbors, self-dealing and outright theft.
The smart people seem to steer clear, refusing to serve, and sometimes moving rapidly away.
How can we turn this situation around?
I know many buildings have faced similar issues.
--Need (smarter) participation
respect
acknowledgement of service
time off for good behavior
Thank you both for these thoughtful responses. We'll see!
There is no way to motivate any participation unless the person has a call within...
Unfortunately, many organizations that were vibrant in the '70, '80 and '90 are DYING a slow death due to lack of participation.
I belong to two chapters of professional organizations that have or are contemplatng to fold up due to lack of interest... When seeing this, I just realize that our co-op is no exception. After all, we are living in the same age. In fact, I just got an annonymous from (you may use any qualifier you want, it just fits the character) because of a typo in an announcement. However, the person is not able to make it to an annual meeting, the person is not able to commit his/her name, the person is just not even correcting in kindness - it's just trying to hurt me!
Interesting enough you are not alone when it comes to participation. People just want a get a share of market...
Count the good ones, and keep plowing... as in the last 30 minutes of the Indiana Jones movie, an old knight says to Indy, "You chose wisely..." This is the bottom line; don't expect to get the crowds, but just the gems.
Good luck!
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The best reason I've come up with to encourage shareholders to run for the board is this:
PROTECT YOUR INVESTMENT!
For most people, and certainly for me, one's home is the biggest single financial investment we make. As if New York apartment prices aren't high enough, add the cost of the interest on a mortgage and you have a truly huge amount of money tied up in your apartment.
Serving on the board means you decide how to maintain it (replacing old pipes, repairing aesthetic damage like, saving money for future expenses) and how to improve it (buy things with a short warranty or pay for a longer warranty? establish uniform and fair methods to enforce house rules). You decide where the money goes, and how much to take in.
Other reasons:
-- Living in NYC we're lucky in that our apartments appreciate in value nearly without exception. Want to make it worth even more? Improve the building (facade, boiler, elevator), improve the financials, and give people a reason to want to live there.
-- Buying into a cooperative means you really ought to cooperate, and help each other out, even if it means serving a year on the board.
-- Those who serve even one year on the board end up knowing much more about how the building & business run, and what the co-op's possibilities and limitations are. In my own experience, nearly everyone who "retired" from the board in our building no longer complains about the building -- because they know what it's like to be on the other side, trying to resolve those complaints.
Not everyone will want to serve on the board even in the best of buildings; don't badger these folks. Focus on the ones who are fair, polite, and open to alternative points of view.
If you have a dishonest board, you may need to run a slate against them. But don't feel that's the only way. Get a couple of good people to run, and encourage them to campaign.
Let me comment on your other ideas ...
-- Term limits. Fine, but remember that you'll have to find people to fill the forced openings, and that one day you'll force out really good people. (One way around this is to limit terms of offices -- pres, treas, sec -- but not to the board itself.)
-- Requiring service. It's probably not legal, and even if it were, that would mean forcing people into something they won't contribute to. And it means that nutty neighbor with 17 cats or the all-night partier will end up deciding what's best for you.
-- Paying a nominal honorarium/maint fee abatement. Paying is dicey only because it gives people the wrong motivation. That said, waiving one month's maint fee (at the conclusion of a full year's service) would help some of us feel better about the hours of time we volunteer in the service of our neighbors.
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