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our managing agent has been responsible for placing two incorrect charges on our recent monthy bill. the man in charge of billing told me that the MA had specifically requested both charges be placed on the bill. Is it common for managing agents to request charges be placed on shareholders bills? what if the fee is obviously incorrect to theman in charge of billing? does he hold and responsibility?
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Joe - I'm not clear on whether the charges your MA placed on your monthly bill were for all SHs or for one specific SH.
The MA can, for example, bill a specific SH for apt work the SH is responsible for that the coop's plumber, electrician, etc. did, or if the work included items like faucets or lighting that the SH wanted replaced or had to be replaced. A SH may also be billed for damage s/he caused to the building. The MA can bill a SH for such charges. If the SH thinks the charges are incorrect, he should talk to the MA about it.
If charges were billed to all SHs for things that all SHs have to pay, the board should be aware of it and know if the charges are correct or not. If there's a question and the MA cannot, or will not, explain it to the board's satisfaction, the board should discuss it with the mgmt firm's billing dept and/or one of the MA's superiors. The MA is usually the liason between them and the coop board, but if mgmt thinks an error has been made and can provide proof of it, the board should make sure that it is corrected.
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