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Board Member Transition - Troubled Building Apr 12, 2011


Our favorite resident board member has been voted out by the sponsor because by their conflicts regarding our building. He did not consider the majority of votes from the owners and just wanted to get rid of him. The building is in an uproar and think that it was senseless to vote. Is there any recourse the owner can have to get him reinstated? What is the time frame that the board member has to step down after the election?

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Typically the bylaws only state the the board can strip a member of their officer position, not remove them from their seat entirely. The bylaws usually state that the majority of members at large can remove entirely.

If you're stating that the sponsor removed without majority vote of all shareholders, this may be contrary to the bylaws. If they hold a majority in the building's shares, you may want to run it by an attorney who specializes in coop condo law.

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the sponsor holds the majority of the votes and during the elections he voted our board member out. out

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How long has your building been a co-op? Is it brand-new? Or has the Sponsor held the majority of shares for years?

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Agree w/Mark. Even if sponsor holds a majority, "voting out" a board member would have to take place at a properly noticed meeting open to all owners. If that's what happened--& unless your by-laws contain a specific provision reserving some board seats for election by non-sponsor members--it sounds like what the sponsor wants, the sponsor gets.

I'd be surprised if there is no such provision; sometimes they kick in to transfer control to owners after X years, regardless of remaining sponsor interests.

As for effective date, unless otherwise specified election results are effective immediately.

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staff leaving before shift ends - samantha Apr 11, 2011


we have one doorman that often leaves before his shift is over - he places his lunch break at the end of the shift and uses it as an excuse to leave and the other guy covers for him. Is this allowed? He is union.

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I would not think so. You set the hours, not him. If you need him more at around 4pm than at 12pm, then tell him.

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You should have the Superintendent/Resident Manager write a warning letter to that doorman and another letter reminding the entire staff what their hours are. And if it happens again they will be suspended. Everyone should take their lunch break during their shift and not leave early.

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I agree with Mike on this one. The purpose of the lunch break is to have something to eat/drink somewhere in between your shift.

MRM

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Every building Superintendent/Resident Manager has the right to direct each staff member when their lunch period will be. What I would suggest is that your super, sit down with this doorperson and inform him/her that they are to take their lunch period at this time and not at the time they have been taking it at. I would document this conversation with this doorperson and insert it into their file. And if this person elects to ignore their direct supervisor and continues to take their lunch period at the end of their shift? now we are in a different game now it is insubordination. With insubordination, suspension then termination will not be diffcult. Also protect yourself, if you elect to go down this road, you might want to create and lunch schedule for all staff members.

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After giving this more thought. If this doorman is taking his lunch break at the end of his shift and once the break is over he goes home right? I assume the porter? or the handyman? is covering the door during this time? what happens if the next scheduled doorman arrives late or even worse he is a no show/call or he calls in at the last minute! who is going to cover your door for the next 8 hours? the porter? the handyman? I am a reasonable person, our staff member many of them have families and with that things happen where certain situations present themselves where they must leave early for whatever reason. The key is to not allow it to get out of hand. But that is another story.

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If the building is fully covered at all times by a staff member, and your other staff members all enjoy the same flexibility with one another when they need time off, or are sick... and other staff members aren't complaining... then what's the real problem?

A happy staff is a productive staff. If YOU had no flexibility in your job, would you be happy doing it?

Plus, it sounds to me as though the gentleman in question may have a second job. In this economy, it would be difficult for him to support his family if he lost that opportunity.

Please just TALK with the staff member if it's absolutely essential to make ANY change?

Happy Pesach to those of Jewish faith.

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@ RLM- Everything you mentioned I practice with my staff, I am firm but fair. I am not sure if you ever managed a Luxury High Rise? one guy leaving early or not showing up can and will change the balance of service in the building.

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I think people may be misreading the original question. The doorman does his full shift. He only opts not to take lunch until the last hour of his shift so he can leave early. It is obvious that either the porter or handyman filling in for that hour (instead of the earlier hour) worked an agreement with the doorman otherwise the doorman would have been stuck with his normal shift.

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Sorry J, I still disagree with you. He is leaving the property before his shift officially ends. He should be taking a break, and not time in lieu off.

MRM.

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check out NY State labor law. An 8-5 shift requires a break between 11 and 2 by law, in most cases. http://www.labor.ny.gov/workerprotection/laborstandards/faq.shtm

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A doorman, or any employee for that matter, cannot choose the time of his lunch break.
The real problem is the supervisor allowing this to happen in the first place ( this = being a doorman taking his lunch break at the end of his 8 hours shift, ... barely legal ! ).

If that was allowed, not only the doorman is not in fault, but during his lunch break he IS free to do as his wishes, meaning he can stay or leave the building.

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In a perfect world we would all be happy and live in peace. The same applies to the properties we manage. Managing a property is a team effort therefore there is a little bit of give and take. Have I allowed staff to go home a little early absolutely, would I allow someone to do this repeatedly, no. To allow someone to leave early on a continual basis shows favoritism. The rest of the staff will resent this. What happens when another staff member decides to cut out early and gets caught? To say someone needs to leave early for a second job? I say he/she knew what they were getting into in the first place and should have approached the super/RM in the first place rather than getting caught. I am sure all my fellow building mgrs will agree, bad bad idea.

Happy Easter to all my Christian friends.

MRM

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Window replacement - NeedingToKnow Apr 10, 2011


I have an investment condo and was notify that the building will be undergoing windows replacement (from single to double pane). How do I treat the cost? Will it be tax deductible? Or, is it an addition to the basis of the condo? Does it matter whether rental property or residential property?

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You don't even indicate how the project will be funded, but I presume the building--not individual owners--is footing the bill. Generally, this should be classified as a cap improvement by the building's auditors, who should share with owners every year a total of all such improvements. Each owner--depending on his/her tax situation--is generally entitled to multiply the total building expense by their % ownership & add to their basis, reducing taxes on the eventual sale of their unit.

Auditors & Boards often don't bother to do a thorough job of calculating & reporting capital expenses; some don't do it at all. Summary dismissal/recall seems appropriate in such instance.

Additionally, NYSERDA & other programs might allow/award extra tax credits for major energy-saving initiatives such as you describe; it's worth investigating.

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The condo unit owners were given their costs, not from the capital fund. The cost was based on the measurement of the windows to the unit, not shares. Being that it is an investment property (currently renting), it would be expense as opposed to addition to basis for residential owners.

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pet surcharge - Grace Apr 08, 2011


Do any buildings impose a monthly surcharge on pet (specifically dog) owners? Do boards consider this justifiable, given added inconvenience and cost of cleaning up after the dogs and handling complaints about aggressive dogs?

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We allow pets in our co-op, and do not penalize them with a surcharge. Dog owners are expected to clean up after their dogs if there is an accident. So there is no inconvenience to others, and if a shareholder had an aggressive dog, we would deal with it separately - we haven't had that experience. One person called a dog "vicious" because it didn't sit down in an elevator. That is a sign of fear in the person, not aggression in the dog. Some residents are afraid of dogs, so if that person is already in an elevator, the dog owner might wait for the next one or take the stairs so as not to cause an unnecessary problem.

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Grace it is not about the pets but the owners being responsible for them in the first place. Most buildings have guidelines/house rule which I would hope unit owners would adhere too. I am not sure if you have policies in place regarding pets. It maybe something to look into drafting guidelines etc. Hope this helps.

MRM

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Water pressure tank - Anonymous Apr 07, 2011


The water pressure tank needs to be replaced in a 6 story 29 unit coop. Any suggestions regarding what type to get, where to buy, etc? How do we figure out the pressure requirements for the building?

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It's actually the pump that needs replacement. There is no tank on the roof of the building.

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Try contacting Steven Silver at American Pipe & Tank 718-736-6618 they do all types of tanks.

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Change in NYC Water/sewer Billing - Steve-Inwood Apr 04, 2011


I just wanted to say how pleased our Co-op is that we switched from frontage billing to metered-billing for NYC water/sewer charges. In July, our 111 unit co-op paid $91,615 for the usual annual charge (up from $81,147 the prior year). This bill was based on frontage billing – a strange calculation based on how big the footprint of our building is on the street, how many floors and how many fixtures your complex has.

Then, we were able to switch to metered- billing (billing based on usage). Wow – we are currently saving 36.2%. And we haven’t even communicated this to shareholders yet to push for conservation.

If you are still using frontage billing, you may wish to check out switching to metered billing. We used a facilitator service (consultant) but to be honest, I can’t remember their name.

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Steve,

Im impressed, good for you to make the swtich. We have also switched to metered billing and acheived substantial savings.

Your a large complex, we are a small building 57 aparts & 8stories -- our annual water bill is just under 50K... I think something is incorrect and have requested a DEP audit, hope it comes soon...

Has anyone decided to bill shareholders directly for water usuage?


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My building (115 apartments) did it in 2008. Our bill then was between $50,000 and $60,000. Under metered billing, it's now about $30,000. We have a company monitor our usage, and it says our frontage bill would have been lots more than $50,000 by now.

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NYSERDA OIL Conversion - Eric Michaels Apr 04, 2011


NYSERDA is now providing incentives for oil conversions that result in carbon emission reductions. Incentives are available for owners of buildings containing 5 or more apartments that convert their heating and/or domestic hot water systems away from the use of #6 fuel oil. Only buildings that are currently burning #6 fuel oil are eligible to apply. Projects can receive the lesser of up to $175,000 or 80% of the cost of the conversion. There is approximately $6.5 Million in incentives available.
Alternatives to #6 fuel oil include: natural gas, #2 fuel oil, biofuels/biodiesel blends, propane, woody biomass, district steam, and renewable energy sources such as solar thermal and geothermal systems. Buildings that switch to #4 fuel oil are not eligible to receive incentives through this program.
Incentives are based on buildings’ current fuel usage and the reduction in carbon emissions that result from the fuel conversion. That means buildings converting to the least carbon-intense fuels will receive larger incentives. In order to determine the exact incentive for each building, you will need 3 years of oil bills and you will need to use NYSERDA’s Carbon Reduction Incentive Calculator.
Here’s how the Program works:
Building owner submits a completed Application Package, which includes: an Application Form, Project Description Form, NYSERDA’s Carbon Incentive Calculator, a signed Terms and Conditions Form, a W-9 Form, and scanned or hard copies of three years of oil bills for the building.
NYSERDA conducts a site inspection to verify that the building uses #6 and that the conversion hasn’t been done already.
NYSERDA and the building owner agree upon the necessary scope of work for the project.
The building owner installs the full scope of work as agreed upon.
NYSERDA conducts a Post-Conversion site inspection to confirm that the #6 fuel oil equipment has been decommissioned, and that all other required upgrades to the system have been installed.
NYSERDA releases the incentive to the building owner.

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Anything out there for buildings running #4 oil wanting to convert to gas or dual fuel?

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hoarding and bed bugs - L Apr 04, 2011


Hi,
I'm on the board in a building that has a bed bug infestation -- they are in at least two apartments, that we know of, so far. We are in the early stages (one week in) of dealing with this, but right away there is a potentially big problem -- an elderly resident who appears to be a hoarder -- who has a significant infestation.

I have already been in touch with family, but they are either far away or seem not inclined to get involved. We are ready to spend the $ on thermal treatment of affected apartments, but this absolutely will not work unless the mass of possessions in the hoarder's apartment is significantly reduced. So far, she says she doesn't believe she has bed bugs (she's not reactive to the bites, but inspector provided the board with proof positive of infestation -- casings, blood spots on linens, etc.) -- and she says she's not getting rid of anything. (There is an entire room in her apartment that you simply cannot enter because it is so stuffed with junk, a lot of it clothing.)

We are scared because we know the infestation will spread unless thoroughly treated, but in its current condition, the hoarder's apartment is untreatable.

Thoughts???

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Condo mess - Malamu Mar 30, 2011


Hi all...second message (sorry). In short, we have had serious condo issues...and were recently working with a lawyer to pursue the developers, but the legal fees were so much we had to end our relationship.

But, the lawyer achieved nothing. And, part of our case was with the AG in NYC...and they really didn't do much either For example, they subpoenaed the developers who did not respond...and the AG decided not to do anymore. In the meantime, the building, which is not even five years old, continues to decay...major structural problems. On top of that, we have learned that the architect and plumber used in the building process are recognized "criminals."

With all of this evidence and clear structural oversight, we cannot seem to get anyone on our side. Our next thought was going to the press, but owners are reluctant. We sorely need advice and guidance...and perhaps some retribution. Can anyone advise?

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Hard to comment without knowing the scale of the problem. How many units? Cost to repair known issues? [You HAVE secured an engineer's report, right?]

Knowing the ratio of legal costs to repair costs [they rarely scale at the same rate], & how these expenses will amortize per apartment, can be important for making sound decisions.

Separately--why did the AG break off pursuit after accepting your case?

The press is a hard thing to "manage"; sometimes it's like letting a genie out of its bottle. Here's a current case where owners were sharply divided on that strategy...& a splinter group proceeded without accord [too soon to know how this story ends]:

http://ny.curbed.com/archives/2011/03/24/disgruntled_northside_piers_buyers_declare_war_on_toll_brothers.php

http://www.brownstoner.com/brownstoner/archives/2011/03/window_pains_at.php

Another key factor is whether the developer is out of the building, or still owns units [& is on your board].

More info, please...

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Hi...so, if you can imagine the multiple structural issues in new construction...then those are the ones we have. These began shortly after the units began to sell..the sponsor, who was, I think, still on board for a bit of that, addressed some and then disappeared. The sponsor is no longer involved.

We did everything from engineers' reports to photographs...we provided the lawyer with every piece of proof we had...the AG worked with an internal engineer who, it was clear, had a bias toward the developer, and chose to identify a few issues. While we were pursuing our case, many other key structural elements began to decline...bad roof (also not insulated), flooding in basements because of the absence of proper plumbing and check valves (which we are installing now), broken pipes that have caused severe internal leaks, poor pointing on the brick that allows water to seep into the apartments, poorly installed wiring...the list goes on...

I think, though, the AG, once the sponsors did not respond to the subpoena, decided it was a lost cause. (We also thought it was against the law to not respond to the AG! Well, so much for justice!) We had public officials contact the AG's office.

And, personally, I think our high-end lawyer (who will remain nameless) took us for a bit of a ride.

So, now we are trying to catch up on our expenses while also tackling repairs. I feel like there is no oversight of developers...and if this is happening all over the city, why isn't there some activity around that ? I think I might have to organize a group.

Yes, the press issue is what you describe here...but we have a small complex...only 15 units...

Thx.

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I understand your issue, we have one also. New construction, bad defective construction. Get the press involved, have the press call out the AG, and all agencies and developers, don't know if it will do much but getting a group together and pursuing that avenue on TV and other outlets will bring attention to others in the same position and hopefully embarrass all agencies including the AG for not taking a stand, including inspectors at the DOB.

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It is a risk if anyone wants to sell a unit but perhaps if publized via a news story or in print the offending parties at least have respond. Also see if you can get NYC building inspectors involved - there may be violations the developers will be required to address. What is your management company doing - maybe consider a new company that has experience in this area. good luck

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Certificate of Occupancy - Malamu Mar 30, 2011


We just discovered that three of five units in our condo complex still have tentative certificates of occupancy (among myriad issues this condo faces...more on that later)...how do we go about changing their status to permanent? We are in NYC. Thanks.

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