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Con Edison/National Grid - Eric Michaels Dec 09, 2011

Con Edison and National Grid are both revamping their policies and procedures with regard to potential #6 heating oil to gas conversions (either firm rate or TC) in an attempt to streamline the process and provide potential customers with quicker responses.

Also, the Morningside Heights area is currently being considered as a prime location for gas conversion projects. With that, Con Edison is looking to "bundle" or "cluster" projects together in an attempt to reduce overall construction costs. Keep an eye out for info on this...I would give them about 3-5 weeks before anything definitive happens, yet at least know that it is being discussed.

Also, if you have had "service layouts" issued from either utility and they are now claiming that they are "inactive" due to lack of action on a buildings part...know that a signed conversion proposal will fast track your case out of the "inactive" doldrums.

Have a great day.

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I have a question, which perhaps you, Eric, can answer. Or, anyone else knowledgeable about this? I live on the top (6th) floor. Last winter, while my neighbors on the lower floors had too much heat, apts. on the 6th floor got almost none (it went down as low as 57° inside my apt.) And whatever did come up dissipated almost immediately, due to the windows, etc. Last summer, the building converted from oil to gas. THIS winter, I receive more than enough heat, and it's wonderful. Do you think the conversion is responsible for this? Thanks.

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It would depend on what work was done. Changing the fuel source probably had nothing to do with it. Changing or repairing the boiler controls and sensors probably made the difference.

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Arrears and Repeat Offenders - APayne Dec 06, 2011

I'm curious to know in other buildings how long you allow someone to be in arrears before you move to have them evicted? We have 3 Shareholders who for the past several years are ALWAYS in arrears. They owe as much as $4500 at a time and will make arrangements through our attorney to pay it off and pay for about 2-3 months and then stop paying again until we threaten to go legal on them.

My concern is because lenders are tightening up on finance regulations re: co-ops, how long should we allow this to continue? It has literally been going on since 2005 (and in some cases before then). How do we get these Shareholders to realize that enough is enough?

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Many proprietary leases, bylaws or house rules have provisions for late payments. If not, try to get something added. Most credit cards charge a late payment fee each month, $20-$39 is not uncommon. You could also charge a flat % of the outstanding balance - 1% each month is within reason. Charge it after your grace period is over, if you have one. If you don't add that too.
Lastly, most mortgages require an Aztec Recognition Agreement to be completed by the condo/coop. That requires you to notify the mortgage holder (bank) that the unit is in arrears, usually once they are past 90 days, to allow them to intercede, to avoid loss of lease and their collateral interest in the property. They will then pursue the shareholder as well.

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I will let the bank know. On one, I don't think they have a mortgage though. I think they bought all cash years ago. Thanks

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when i bought, and later bought another better apartment and sold the first and i refinanced the second since the rates had dropped,
i have all the papers still and on every mortgage there was a clause concerning the above, subletting had to be also approved by the bank , plus a number of other riders, i also remember that banks would not give mortgages if the owner occupier ratio dropped below a certain rate, and if you had a mortgage the managing company was obligated to inform the bank that it was now under the ratio. in this coop they had a late fee but they raised it, and it was on the first late payment, basically pay the coop first,or pay a big late fee. do not let the phone of electric be higher than the co-op. Also make sure it is allowed in the bylaws and proprietary lease, or they can bring you to court and get the money back , and also probably have the coop pay all the legal fees, even for the lessee/shareholder lawyer.

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Large refuse removal - David W Robinson Dec 05, 2011

Our super has amassed a reasonable amount of large refuse items that we need to dispose of - rugs, furniture, doors, and other large debris. Our management company has received quotes for >$2,000 to rent a dumpster and remove the debris. I'd like to find a less expensive solution as it's not a lot of debris (although it's more than the City will pick up for us). What alternatives to dumpster rental have other buildings and boards used?

Thank you.

Sincerely,
David Robinson
President - Chocolate Factory Condos (Brooklyn)

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getting by-laws digitalized and watching your bldgs money with 2011 methods,not 1980 - escapefromyonkers Dec 03, 2011

i want to make a copy of the by laws, but i also want to have it scanned into a digital file, it would be easy for anyone to dl or read on-line, same with proprietary lease. Plus if my Managing company changed items without proper voting as they have already done with the cumulative voting. it would be very easy to find the unauthorized changes. i would have to get that one in a digital format and there are ample free software that will highlight and list items that do not match.
the annual financial budget should also be provided in a digital format if requested by a share holder using a open source format or software that had a reader that could be DL.
Since they use software to make it, it is already in a digital file .

I cant believe we are getting info on our finances the same way we did 25 years ago. Are all the co-ops as behind the times as this bldg.
Plus the better use of technology for spreadsheets you can see at a glance 10 to 15 years of payments and charges. You can have the computer check and highlight anything that is different in documents or contracts. Sure would be easier and quicker, and much easier and quicker to find embezzlement.
Also every board member could have read only permissions to check the bank accounts daily, all independent, in fact give it to every shareholder who request it , we own the building, we should not have to wait until someone embezzles for 10 years and it is caught , because someone finally does their job. But the co-op is SOL on recovering the money.
I have alerts on my banking and credit card that tells me when a transaction has been made. I have total knowledge of my finances on real time via email and cell phone. If we had the same for our monies in the coop,our monies would be much safer. No shuffled money in accounts cover the missing funds The more people that know, the less chance of co-ops being victims.
We have to watch out for our monies ourself and since the AG isn't going to do squat, which i am going to follow up on.
Get rid of that department , why pay them to do nothing except approve plans, and not back up the law.
the price of the co-op prosecuting the thief , could be throwing more money away for no repayment.

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time to crowd source google+circles co-op circles - escapefromyonkers Dec 02, 2011

we need to start engaging the politicians and get them to pass bills and new laws, i have read horror stories here, coops that were embezzlement and the AG office would not follow through,
co-ops conversions which the AG approved have turned out to be the biggest scam going. managing company when it was rental style manging company as coop, but no longer did they have to do much. No boss overseeing the building managers as it was when it was rentals. the building manger/managing agent cost the owner money for not doing his job, he was gotten rid of.
Now the coop boards who know nothing about the hidden world of contractor tricks and managing agent tricks.
a bunch of people that know nothing taken on face value ridiculous stuff i heard them accept by the MA in annual meeting. there is no way to stop the noise from the pneumatic brass auto door closers on the stairway doors,some slam shut,some squeak and make noise. impossible to fix them.
the old small 12 by 15 incinerator doors. one woman has been wondering if they can be made bigger. no cant be
it may be expensive. but how expensive is it to take a sawzall to the bricks and make a bigger hole and mount a door. it may be worth her while to pay for her floor herself if it really bothers her. i read here where there whole building was done, i tried to ask him how much one floor cost but got no answer, he probably is off list.
impossible to put storage lockers in the storage room, MA said the guy came and said*ipes, but the president of the board has the room filled with 95% of his stuff, he doesn't want to lose his free space.
we need political force and get some laws with teeth.
i started a Google + circle group
NY Coop Apartment Shareholder Action Group
no one there yet but join! i don't know much about it , but i am also going to start one called something like contractor scams and tricks so we can learn from other honest stand up craftsman what the bums are doing to steal your money and the managing agent is in on it ,but he gets a piece. As as we get people we can share knowledge and help each other if we live close, such as serve subpoena to managing agent or managing company pres or BOD . You cant serve one yourself, so you can pay someone to do it or get anyone else, you just need to point out the guy, and let another person help.
we need to crowd source and take direct action

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Accountability of Super - Anon Dec 01, 2011

Curious to know how you handle slacking by the Super in the middle of the day. Many (verbal) complaints come in that he isn't doing enough to keep the building clean, but the Board members have to go to work everyday and the managing agent can't be there on a daily basis to monitor the work getting done, so it seems that other than reprimanding and going over the work schedule that needs to get done, it's hard to hold the Super accountable through documentation. He seems to be doing the bare minimum to get by, but 'finding him slacking' or catching him not doing work is difficult and can't be proven. Are there some other ways to hold the Super accountable through documentation or, better yet, ways to incentivize so he does a better job?

Anyone have similar situations that you can lend advice on this? Complaints are verbal as people don't want to put their name on a written complaint, so documentation is necessary, I believe.

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If possible, the board (or a couple of board members or the managing agent) should try to meet with him weekly, preferably during his working hours (does he work Sat or Sun?). Give him a letter specifying his duties and responsibilites, include 'other duties as assigned' review it with him, have him sign that he acknowledges having received a copy of it on (date). His union or your management company might have a list of duties you could use or modify. My feeling is that he should be able to do most basic maintenance needs (light electrical, plumbing, painting, plastering, etc.) as long as it is not putting him in any danger or is illegal.
Assign him new specific tasks to do each week (replace the door closer on the laundry room door, touch up the paint on 2nd floor exit door, etc.) and when you expect them to be completed, as well as give him daily tasks to perform - sweep sidewalk and street 8-8:30 am, and 3-3:30 pm, bag trash 11 am and 4 pm. Take photos of things that need to be addressed.
Make sure he has any necessary materials to do the tasks.
Next week, follow up on daily and specific tasks. If not done, why not? Add new specific tasks each week. Continue the cycle. If not done in a reasonable period of time, write him up or have the managing agent write him up for failure to perform assigned tasks or duties. Warn him that he will be suspended for a day without pay if he fails to complete task xx by (date). Then do it. Notify his union in writing with copies of the writeups and suspensions. Next time, make it two days, warn him of the possibility of termination. After a few suspensions, if he hasn't improved, terminate him.
Few of us work nonstop at our jobs throughout the day. But there is a reasonable expectation that a reasonable amount of work be performed daily, especially some task that has been brought to our attention within the scope of our job duties.

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be very careful what you do it should be the managing agent and he had better know the contract or have a labor lawyer to confer with.
If you suspend a super without going through the contractual procedures , you will wish you hadn't, any duty assigned has to be within his contract and safety equipment must be provided. unless you have spent time as a craftsman has you no idea on what is required , it seems simple but it isn't. What if the area has asbestos tiles, friable asbestos, PCB carcinogens in electrical equipment . you now have a workers comp claim. i have been a steward and union for 25 years, i have also fired a union super , all the other board people complaints were thrown out by the union at the arbitration hearing for firing, they were not union people with t knowledge of grievances, mine stuck and that was the only reason he was terminated, If it was left to managing company we would still have the super since they were lackadaisical , and probably were fulfilling a favor by giving this guy a job. You will be spending , or your managing company will be spending a lot of time in arbitration, and you may lose and find out that the task requires two people, and you will pay two people what was done by one. i am not backing the guy up, i am, saying know and read the contract, problem it takes years to properly understand it. i remember how many times we would tell new mangers it was in the contract and they just gave in. we were bs them, it worked 9 out of 10 times, until they took the step and checked with labor, we got over..sometimes they looked at the contract , but it is like the proprietary lease par 14 right to occupy, most cant interpet it. "This is not a place for some one that has no labor experience to get involved. The managing agent is paid to know these things or find out, make him do his job, if he cant , you need a new MA first, that knows how to deal with it. The same would happen with us they would get a manager that knew the contract, usually an ex steward who was promoted, he stopped all the BS in a heart beat. Camera are your friend now a days, just make sure the signs are up that the building is under surveillance, and find a way ti get the pick up for the cameras fed outside the supers control. In mu building the monitors and tapes are at the supers place, so he can make sure they done provide evidence . there are way to ip the feed to the cloud without his control, and check and save the films to support your case. Install more cameras so there is better monitoring. Video wins , but you can't spy on him. But you can have camera at any common location and entrance/ exit , and one that picks up a range close enough to areas that he may slack in. They put gps on our trucks, it was the end of a good job.

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never micro manage someone that knows alot more than you on the building operation. It could cost you thousands in repair work,because the super was sweeping as told while a water leak was taking place, that he might have spotted and did a patch and saved the place from damages. Or he is pissed and did spot it but it was time to sweep. that will be his secret and payback. You have to know what the union contract says his duties are, many times painting is not in there,nor is plastering. That is a different union.
you can not force nor expect him to sign anything. He has a contract, his job is listed in there. send the papers to the union,to see if they approve. He should file a grievance if you approach him with that type of stuff.
my best advice is for the shareholders to hammer the board on the problem areas of the building not being taken care of. Not because they think he is napping for a couple hours midday. He could be up working at 6am straight thru till 2pm and he has his 8 hours in , he is done, however if at 3pm and 5pm things need to be taken care of then the managing agent should work with himon his schedule, so that things are taken care of . The board should make the MA take care of the problem, if he ant ,you need a new MA, because he cant do his job and supervise him employees, .especially when the building is suffering. The MA is Failing, he should know the duties and rules in the contract. if he doesnt he fails,i have worked and been successful firing supers, inspite of the MA trying to keep him, got rid of him too. But i was lucky, the super was under one year,on probationary status, and i was a union member and steward, so i knew the game , and most importantly was to get it done before 1 year, it a suck ass job, dont get invoved if your board works correctly, they willlean on the MA, and the shareholders lean on the board, but dont be chickenpoop, document with a camera, with the correct time and date, the dirty conditions. we didnt have the digital cameras when i did it, it makes the documentation 100 % better, especially in arbitration and grievances.

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We had this problem. Our Super was never in the building, and the staff would call him, and he would appear.
The Board voted that he was to be in the lobby between 8-9am and 4-5pm every Mon-Wed-Fri. Also made up a daily time sheet of duties to be checked off and handed in on Monday. All Email communications to the Mang Agent or other Sharholders were to be CCed to the Board. All reprimands from the Board should be in writing. Business-like questions to him such as why wasnt the ??? cleaned or apartment ?? taken care of or a report filed -- need to be in writing, so that if you come to the point of replacing him, you will have a record to show the Union. Once we started doing this, our super stepped up, stayed in the building and did the work. There is a lot of down time in this Job, and the building should be well-run and spotless. VP

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looking for new Management company - anonymous Dec 01, 2011

Can anyone recommend an inexpensive, yet conscionable, management company? Please do not respond with your own management horror stories, as I am trying to solve this problem, not be an ear to even more nightmares.

I'm on the Board of a financially-compromised coop building in a financially-compromised neighborhood in Brooklyn. Our management company, selected by the sponsor (who used to represent more than 50% ownership) does not do its job, which is costing the coop even more money. We're in a bind. Surely there's at least one reputable Management Co.?

Thank you!

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I am President of a 111 unit co-op on the Washington Heights/Inwood boarder. We have reserves almost equaling next year's annual maintenance and have done two major capital projects without assessments or flip taxes (we had the funds on hand for one and got a NYSERDA discounted loan for the other).

We very much like Blue Woods Management. Good luck in your search!

Steve

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Matthew Adam Properties is excellent. We've been with them for over five years and have been very pleased.

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Thank you both so much; I will check out each of your recommendations. Our biggest problem is the dire financial straights this building is in.. we have very little (as in no) money. Do you know what you pay them annually?

Thanks again !

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We have been with David Eisenstein Real Estate for over ten years and are very happy. We havent raised maintenance in many years and the building is very well kept.

Good Luck
Sam

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I would contact Lovett Realty

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Budget - Steve R. Nov 28, 2011

I am interested what are in your co-op standards and procedures about budget. I mean, is there a law that requires that budget must be approved before it is distributed to shareholders? If yes, who approves the budget? A Board, manager or treasurer?
Do you have a discussion about budget?
Where can I find information about budget requirements?

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Read the by-laws of your co-op relating cash requirements. This is where you will find out that the Board is responsible for the annual budget or establishing the cash requirements for the building for operations. Also, the paragraph may go on to state that the Board is also responsible for additional cash requirements (assessments).

Obviously, unless a co-op is self-managed, the board will work on the budget. There is no law that requires the budget to be approved or distributed to shareholders. If you own shares of a major corporation, do you get the budget for the corporation?

Some boards may wish to share the budget with shareholders and even have a discussion before approval. In this way, board members feel that they are acting democratically and involving the shareholders. It is also helpful in making shareholders realize the expenses of the building and how they are managing them.

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in the co-op i am in, the board is clueless on what their job is, words like due diligence and fiduciary duties are unknown in their vocabulary, They do not know who signs and/or co-signs the checks, the name of the bank that we recently changed out maint deposits to. we were given an account number and a po box in long island, no bank name on the managing company memo. about 4 years ago the budget was off by $27k due to a dropped zero. The managing agent with 20 years experience was doing the budget for the building, and i am sure he was paid extra. The BOD pres refused to discuss the error for more than a few minutes and the next year s annual meeting i brought it up. and the meeting after that. i will always bring it up until my questions are answered properly.
Last year i saw on the auditor report that funds in out bank account were exceeding FDIC insurance at approx 50 to 70 k at a time. i brought that up ast the annual meeting and the BoD pres and managing agent said that was not so. This year on page 19 of the auditors report it said the same thing, and since the Managing agent wrote me and said he was not discussing it anymore with me , i brought it up at the annual meeting , that i was indeed correct, that i had spoken to the auditors, and they said exactly what was printed on the report, the FDIC insurance was exceeded on a number of times a year. In my co-op the MA passes false info to the board members . They do not do their due diligence, in spite of me giving them the written copies with the paragraphs circled, and they still do not question the disparity ans remain spineless. i did infoem a couple that O and D indemnification insurance does nor cover lack of due diligence, self dealing,fiduciary irresponsibility. I never ask a question i do not already know the answer too, i like to document the falsifications. The MA refuses to record the annual meeting, in spite of my non acceptance of minutes years ago. I now record all annual meetings. They dont like it. but it is my building and my hallway. This year the president stated for my microphone that he will self deal whenever he wants to and repeated it for the microphone about 4 times, to make sure i got it. priceless.I was here at conversion 25 years ago and it was about 80% owner occupied, Now it is about 50% or less , yet they tell the new buyers it is 90%
.i need to find a good lawyer in westchester. I think i have enough to have my cost and moving cost covered,




































































































































































































































































































































































































































































































































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The Budget is the most important document our Board reviews as it sets the tone for the upcoming year. I am President of a 111 unit co-op. We set aside 5 hours once a year on the first Saturday in December to review financial results from the current year, review budget strategy, set fees, approve any maintenance increases (we didn’t have any this year), review investment strategy and approve any assessments (our first one this year of 2.5% of maintenance). We also use the time to pass on the financial culture to any new Board members: not to stifle any suggestions but to give them a perspective from where the building is coming.

We are not a wealthy population however as of our December 3rd Busget meeting, we had:
• $45k in our operating account;
• $80k in mandatory mortgage reserves;
• And $714k in voluntary reserves and self-escrows.

To put this into perspective, out annual maintenance billings are $855k. We would have never had this level of success unless we planned for it ahead of time.

Who does the Budget? I do. It is done by month so we know how bad the lean times are: how much cash we need to have to which begin the heating season. I feel strongly that the Board is responsible for knowing the details of the finances and then the Board is in a better position to tell the management company what the goals are for the year.

In our building, the Board approves the Budget.

I hope this helps!

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is this a conflict of interest? - Nancy Matin Nov 25, 2011

our Super has a friend who is an electrician. This electrian works in apartment that the Super does "private jobs' in - some of the sponsor apartments. The managing agent/ coop has also used this electrician for buiding project and now a board member has used this elecrtician for his apt. It is suspected the Super gets a kick baclk. Is this a conflict?

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No ... not at all. Where is the conflict ?
Is the electrician profesional ?
Are the tenants happy ?
Management companies do get kick backs too, by the way.

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Hi - oh sorry . Ok the Super and management company may both be profiting. ? Suscker. I feel like cop boards are clueless as to really what to what goes. on. suckers. and this is part of why maintenance is so high

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The only conflict that might exist would be whether the super is doing "private jobs" during the time he is paid to be a "super". If the co op board allows him to do private jobs, then, if they are done after hours it would be fine. Be sure that both the electrician and super have necessary insurance apart from what the co op might provide, in the event there is a problem. It might also be a good idea to get something in writing stating that there is no liability on the part of the co op for work done above and beyond any required by the super's employment by the co op.

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Heat pipe bursts and mold in floors - suzka Nov 22, 2011

We are in a co-op where the sponsor still owns a few apartments AND is the management company as well. A heat pipe burst in one of his apts. and flooded the unit , soaking down through the renter's carpeting, through the wood floor beneath, and we want to make sure he cleans up according to best practices so that no mold grows beneath the floor. Owner's agent says all he has to do is sand the floors. We, the board, understand he has to pull up the wood floor, sub floor, and treat with anti mold solutions and let dry before putting in new sub and wooden floor. Are there any official guidelines per OSHA or dept of health that set out the proper procedures? Thanks for your input.

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Please can someone reply directly to my question. Thanks.

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Sounds like everyone involved is poorly informed. Firstly, let it dry out. You may not get mold and may not have to rip out any subf-looring. If the pipe is inside the wall it is coop responsibility to bring things back to their former condition (prime coat of paint, repair floor, etc) except fancy wall paper or similar additions of the owner of the damaged apartments. Renters insurance should cover that. as there was no negligence involved (ie no one left on a tap or overflowed a tub.) If you think there is mold call a remediation company and have them examine things before you go ripping up floors.

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