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unlicensed workers - Laura Oct 01, 2009


I live in a Westchester co-op (White Plains) and had a pipe in the bathroom wall of the unit above me leak. It flooded me for 2 months straight before the water stopped flowing. A year later my bathroom is still not fixed. A property manager change happened mid way, but now the new property manager and BOD have 7 quotes, the last 2 coming from unlicensed guys the new property manager sent in for quotes.



My question is, in order to take down an entire ceiling in my bathroom, and part of a wall where 80 year old pipes and orig. electric is located (Light, medicine cabinet/vanity all were ruined by 9 weeks of flowing water)...does the contractor performing the work need to be licensed? I'm hearing that because they are hired by the Management Company, that the answer is "no". True? The Wesatchester Dept of Consumer Affairs said I should "check the language of the Priopriatary lease"...I asked our building's attorney but he did not direclty answer the question. Rather he said that if anything goes wrong, the building is responsible.



I'd like someone who is a professional, that is, shows up on time, finishes when he says he will, (It's my only bathroom) won't make a huge mess, etc to do the job, but I get it- I don'at have a say in who does the work and I have to live with that. If I'm not happy with the job, I have no recorse as a consumer because the guy is not licensed. (I doubt he's even a legal resident, to be honest, but I really want my bathroom fixed!)



About 2 months ago I offered to "settle" with them on the lowest quote and then go get my own licensed guy in and pay the difference, under the property manager's supervision, but the BOD refused. So at what point, after a whole year of being yanked around..is this all considered unreasonable? I would love to sue- just for the cost of the lowest quote to get this over with. I don't think anyone should be put through this. They have a fiduciary duty to make me whole.

The last communication from the property manager asked me to ask home depot when the vanity, etc. "might go on sale". For real!



I also learned that 10 other apt.s have been fixed before me- including at least one member of the BOD's apt. Also, I now think this is personal and that they are dragging this out on purpose- they are now lying by saying that I've cancelled appointments for quotes. (Untrue....I have no trouble saying I cancelled something if I did).



Am I weird to not be so happy about a stranger being in my apt. who I have no idea who he is, if he's reputable, etc.? Apparently he did do decent work in the other units, that is what I'm hearing. I'm not worried about the quality of his work...I'm sure it will be fine and sure hope it will work out.



I think I made the BOD & property manager mad by asking to see a copy of his insurance before he starts the job. I don't want to be unreasonable but I just don't believe anything the property manager tells me since he's lied to me, (in writing which is really pretty not bright) twice. I have no say regarding who will do the work, I get that. As long as this is finally fixed, I'm not going to stop anyone from fixing it, licensed or not, axe murder, thief, what have you.. I just wonder....am I being taken for a ride? Guidance is appreciated.


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Insist on a licensed professional.

I'm shocked that a managing agent would suggest otherwise. Not surprised, mind you... but still shocked.

Any time structural work is being performed, licensed professionals MUST be hired, in our co-op. And proof of insurance MUST be provided.

Hold the line. Get a lawyer if you have to.

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Thanks so very much for your message. They treated me like I'm difficult for expecting someone licensed to do the job. Where can I talk to an attorney? Any recommendations? I'd love to cut off communication and just let the attorney's duke it out. It's been a year...oy. The management agent told me he doesn't have to be licensed. How can I prove to everyone he's wrong if he is? A painter doesn't have to be license...but to take down a ceiling and part of wall where electric and plumbing need to be switched....does that make this "contractor" work?
Thanks.

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Laura, Email power turned our building around, and got rid of a self-serving Board. Put every corrospondence in an Email (which you save) and CC every one...EVERY ONE! If you have other S/H email addresses, include them.

Use the info from these excellent exchanges, and make your case.

Nothing scares a Board or MangAgent like the old Emial trail, which stands up in court..and, if there is an accident --protects you.
AliceT

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as soon as they start the work.

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As long as the contractor is insured and is a good company (references checked)I can't see why he has to be licensed, there are many small one man company's and father/son company's that perform great work. The key issue should be INSURANCE & WORKMANS COM.

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Call the DOB. Unliscended workers, if hurt on the job -- espically if the Board is aware that they are unliscened, would have a major lawsuit.

Our previous Board, also enjoyed the services (and prices) of unliscend workers, and did not bother with Permits... Only to discover that on selling, they needed the permits.. Poetic justice? Only if no one is injured.

EmailPower: Put EVERYONE in copy of your Emails, this way if anyone is ever sued -- you will have some protection. Let other S/H know of this situation. PS: Boards tend to pay attention to people who are not afraid to sound the alarm.

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Let me preface any remarks by advising you that your cooperative and ultimately the shareholders will most probably be responsible for any fines accessed by the City of White Plains.

Having said that and after reviewing the scope of work as outlined in your post it is most likely that a permit with the City of White Plains needs to be filed for this work.

In order to file a permit the contractor must submit proof of insurance to the City of White Plains before commencing any work.

At a minimum any contractor working in your building should provide management a copy of their certificate of insurance including worker’s comp listing your cooperative as additionally insured and as a certificate holder.

My suggestion is that you notice your managing agent with this information with a short time limit to respond. In the event you do not receive a response, please see the contact info below.

Best of Luck

CITY OF WHITE PLAINS
DEPARTMENT of BUILDING
7-11 South Broadway- Suite 100,
White Plains, New York 10601
Phone : (914) 422-1269 * Fax: (914) 422-1471

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BOD selling their apts. - Mary Oct 01, 2009


I'm wondering if anyone has heard of provisions in a Proprietary Lease, by-laws etc. that state that a Board of Director must resign if he/she puts his unit on the market?
I'm thinking this might exist, or it's possible to have an amendment/new by law legally written, and probably worth it for us.
We've seen several instances in our co-op history where someone is elected to the BOD and then uses their position to push their agenda- which often involves something that will help them sell their unit- both inside and outside their apt. (ie, painting common areas when other priorities exist or even "fixing" something walls inside their unit before re-pointing, which is the cause of damage, is finished..etc).

It seems to me that having a person on the BOD who also approve the buyer of their unit, would be a conflict of interest.
Bottom line, I think that someone serving on the BOD when their apt. is for sale could be bad news.
Thoughts anyone?

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I can't imagine a law that prohibits a shareholder from selling his shares just because the other shareholders elected him to the board. Big business would cease to function if that were the case -- corporations are governed by the same rules, whether the corporation is Citibank or your co-op.

It sounds like your coop's problem, in part, is in failing to ask candidates if they plan to sell during their term -- not that people wouldn't lie, and not that plans don't change -- and in part failing to find candidates to run against those you oppose.

At the next annual neeting, make a big deal out of board members' pet projects (but remember that what looks like a pet project to you may be an overdue improvement to others). Say that you want board members to resign when they sell.

These are ethical issues, not legal ones.

Better yet, run for the board yourself and show them what you mean by setting standards.

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I believe the only legal requirement is that a board member be 18. And prohibiting a board member from selling during his/her term could be considered restraint of trade.

Check with your attorney.

In the meantime, try to recruit board candidates who have no personal agenda; make sure that all new board members understand the concept of fiduciary responsibility; create an ethics standard for board members; if all else fails, RUN FOR THE BOARD.

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We have no provisions in our lease or by-laws requiring resignation if a sitting board member puts his or her apartment up for sale; however, I agree that such an action could easily result in a conflict of interest.

At the very least, a sitting board member that is selling must recuse themselves from any vote related to a purchase application or from any change in policy that could help or hinder their sale. Whether it can be required legally, I don't know - check with your attorney - ethically, a selling board member should step down.

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Thanks for the response. From speaking to different folks it's apparent that having a by-law created stating that if any board member lists his/her apt. he/she must resign from the BOD is not out of line, and is actually a good idea. We're pursuing it.

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In our ByLaws, only an owner can be on the Board. The moment a Board member sells -- he/she resignes. But as long as they are owners, they can be on the Board.

This is a very good ByLaw in that, years ago, we had problems with B/M's putting people on the Board who were not even owners. They actually put the President of our MangCompany on the Board.

AliceT


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Hi
I hope that in Big business there is a little more ethical behavior than we amateurs who live in my particular building. Our BOD president actually failed to act on the recent quorum vote to raise maintenance until she was forced to direct it so. Why? Because she is 70 years old and the increase priced her out of our building. She's one of the people now selling, in fact. Living in this area is expensive, we all know, but we have a fiduciary duty to create an operating budget that can pay our bills. Some people just can't afford to live here and it's a very tough situation, especially for the elderly.

That's a good idea to ask them if they plan on selling but in the end, where will it get us if it's not enforceable?
The pet projects will already be done by the annual meeting...and damage done.
Agreed, it's ethical but another reader just wrote that they have changed their by-laws...of course, that doesn't mean pet projects don't happen and THEN they sell....but at least they won't be on the admittance committee when the magic moment arrives.
BTW I served for about 5 years. I think it's very important for people to serve. :-)

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By the way, I think you may have misunderstood. "I can't imagine a law that prohibits a shareholder from selling his shares just because the other shareholders elected him to the board. " I'm not saying that if someone is on the BOD they should be prevented from selling shares, I'm saying that when they list their apt. they should be made to resign from the BOD.

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There was no provision in our prospectus regarding this subject so the Board voted to put this in the by-laws....If a Board member LISTS their unit for sale, they must resign from the Board. Now there is no personal agenda and they can't interview buyers. Just in case you are wondering...if they take the unit off the market, NO - they cannot come back to the board automatically. They must submit to the Board all over again.

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Hi past pres,
That's very helpful to know. I have seen that it could lead to conflict of interest when someone calling the shots wants to sell thier apt.
I'm going to rally the troups and see if shareholders will get on board for the amendment. It will have to come from the shareholders- the BOD will never go for it at this time- 3 or the 7 have their apts. on the market.
THANK YOU! Off I go to start some trouble. ;-)

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No Subject - Anonymous Sep 30, 2009


a Shareholder is passing subleasing as roommates and we cant prove shareholder is not residing in apartment

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Try sending a letter to the shareholder at the building and see if they put a change of address card in with the post office. Sometimes they forget they did this and this shows that they are not living in the apartment.

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they are an officer of the board and they do receive mail

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Anonymous - Maybe I misunderstood. You said a Sh is passing off sublets as roommates and you can't prove he isn't living in his apt - but he gets mail AND is a board officer. Is that right? It seems odd that you don't know if a board member lives in his apt or not. Before I comment, please clarify. Thanks.

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we learned about this early in year because subleaser created problem in the building and when BM was asked they denied it they stated it was someone that was living with them. reason we asked was because the buildings finance are poor and we have had problems with subleasing and we are a low income building. this is not only for us but for the BM future as well.

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What I usually do is hire a PI.
He sets up cameras if he needs, monitoring, or gets the info from his own sources but 99% of the time it pays for itself.
I have a very similar situation right now in one of my buildings.

Best
~AR

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thank you sounds good

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Bank Reconciliations & Monthly Financial Statements - Steve-Inwood Sep 29, 2009


Hi,

My Co-op currently receive draft cash basis financial statements usually on the 2nd or 3rd business day after the end of a month in pdf file format in our emails. While we appreciate this, I am always looking for improvements. Additionally, in the monthly Treasurer packs, we usually receive the bank reconciliation with a one month lag.

Does anyone receive bank reconciliations without the lag? How about accrual basis monthly financial statements?

Thanks!

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We provide our clients with an accrual based report. We also have a cash top-sheet so that they can see their cash positions on the date of the report, but not too many companies are also doing the accrual based reports.

We normally give out the prior month's financial report on the 20th of the following month as we do need time to assemble the bank statements and cancelled checks, etc.

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Anyone ever do a Directive 14? - FL Sep 24, 2009


Many years ago, we combined two apts. in our co-op building. We got board approval, used a professional architect, removed one kitchen as the city requires, and did nothing else besides install French doors and two new electrical outlets.

For some reason, and this is 20 years ago so I don't remember, we didn't get a C of O at the time. I understand that we can now simply get an architect to self-certify that we're up to code and habitable (as indeed we are and have been lo these many years) through something called a Directive 14.

Has anyone done this? How much does an architect charge to do this filing? I can't remember our architect's name, but I'm told any architect can look at the work and then do this.

Any suggestions, advice, architect names?

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Anyone at all?

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You've described what should call for a straight forward procedure involving an architect and expediter. No cookie cutter answer on what costs/fees you'll have, but you'll have them; architect, expediter and NYC DOB. Try Building Brothers Inc. an expediting firm and speak to Sam Pruyn (347) 448-8070. Sam can walk you through what's involved. www.BuildingBrothers.com

Kindest Regards,

Thomas

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FL: We have a SH who combined 2 apts in 1990 as you did. About 5 years ago she considered selling. I asked our coop attorney what was involved. He said a new C of O wasn't needed any more but the fees and other costs to certify combining her apts wouldn't be cheap and there would be big tax issues. She never did sell so this didn't come up again.

There is a Directive 14. It replaces the need to revise a C of O. It was established years ago when a lot of construction was taking place and there weren't enough city inspectors to deal with it. That's all I know about it.

You didn't say you want to sell your apts, but if you do, make sure you get an engineer or architect who knows what he's doing and how to file with the Dept of Buildings, and talk to a good attorney about tax and other financial issues.

Sorry I don't have more info or can't be of more help on this. Just thought I'd mention the little I do know about it.

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I knew the generous souls on Board Talk would have information! THANKS!

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doorman overtime every week - union - albert Sep 22, 2009


our building allows one of the regular employees to work one extra day every single week (at overtime rate) - is this some kind of union rule violation? or does it change his status when he does this every week - OR does it become a service which, if removed, becomes an excuse for rent deduction by rental tenants>?

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Why is he working an extra day, are you short on staff? What is he doing, painting, cleaning, etc.

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Debt to Income ratio - West Cty Board Member Sep 22, 2009


Our coop is experiencing sales applications with high b/i ratios (50%+), low salary and little savings account balances. Upon review and discussing options/scenarios, applications have been denied. Now the applicants want a reconsideration with conditions. Must we consider their conditions?

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You don't give them a reason why the Board denied their application, so why reconsider with conditions?.

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Correct. However, when advised of their denial, instead of moving on, they respond with what if we did thid or that-rather that accept the decision and look for another unit. I don't understand why when the building is solid-yet there are better buildings out there.

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We have had several such cases that I can recall. If they ask for reconsideration, without disclosing the reason for the rejection in the first place, we give them a few days to provide any further information they wish us to consider. If that further information is satisfactory to the board then we have reconsidered, otherwise we replied with a second denial letter, again making no comments and giving no reason.

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Board Prez - As a board prez myself, I know that reasons for rejection aren't disclosed, but I think it's a waste of everyone's time to tell a buyer who wants to be reconsidered to submit any further info he wants. What if rejection was based on finances and he just submits more personal references? Or what if it was based on 4 factors and more info only satisfies 1 or 2 of them?

Unless you simply say, for example, you want 6 mos maintenance in escrow you can't tell a buyer you want better numbers. His finances are what they are. If you reject him again, he'd know it was because of finances. The same would be true if you asked for more info regarding any specific aspect of a buyer's application package.

Just asking for "any" further info is also confusing to the buyer. He doesn't know why you rejected him, so he doesn't know what you want or what to give you. Rejection is sometimes not very clear cut anyway and more info won't necessarily change that.

If a board has questions or key info isn't in an application package, a buyer should be informed of that before a decision about him is made. Otherwise, IMO, a package should stand on its own as submitted.

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The original applicant was rejected for undisclosed reasons. However, the buyer REALLY wants the apt dispite our rejection. We did not ask for or require additional info, etc do to the d/i levels-realizing that there was nothing else that the applicant could offer to satisfy the requirements. The question is do we not acknowledge the reconsider request no matter what they offer or give in to the request which may occur everytime a rejection is made. There are many coop units out there, why don't they move on and find another?

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Sometimes a buyer loves a specific apt, it's in the area he wants, it's close to family or work, etc. Some buyers have a hard time with rejection when they want an apt badly enough. Some people also have a problem with rejection, period. Or some may not be able to see their situation the way a board does.

We've had buyers and brokers call repeatedly (a couple times to the point of harassment) wanting to know reasons for rejection. It can be difficult especially if the seller wants to sell quickly or he's friendly with any board members. We just say we are not at liberty to discuss it and make it clear that it was a full-board decision. In fact, we stress to all owners that our board always acts as a team and no decisions are made by a board member independently of the others. This usually convinces a buyer to move on, at least it has for us, if they see they're up against the full board, not just trying to change the mind of 1 or 2 board members.

The only time we may think twice about a buyer is if he's acceptable in all other ways but his finances are borderline. In that case, we may ask for 6 months or 1 year maintenance in escrow. Btw, our policies also don't permit a buyer with a guarantor or parents or other relatives to buy an apt for an "adult child". To help avoid future problems for our coop, we expect all buyer packages and buyers to stand on their own.

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Hear, hear! Board Prez makes eminent common sense.

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If the applications are being processed correctly, a rejection for financial reasons will come before the board or admissions committee ever meets the applicant. Therefore even though the words are left unsaid, the reasons for rejection will usually be obvious.

By giving a borderline application an opportunity to "provide additional information", you are not disclosing the reason but you are giving them an opportunity to offer escrow funds or submit additional financial information that for any reason may have been missing from the original application.

I agree that applications should stand on their own and in most cases, rejected applicants will move on. However offering to accept any additional information softens the blow and makes it clear that unless they have something substantial to provide, such as a significant change in their financial circumstances, there is no point in pursuing the application.

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What kind of conditions are they suggesting?

Are they offering to place 1-2 years of maintenance in escrow, for example?

If so, seems as though they're anxious to become residents of your building. I believe some co-ops set conditions such as that if an application looks good but there's concern over affordability.

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I would say the decision is final. The worst thing that any co-op can do is accept individuals who may not be in position to pay a maintenance increase or an assessment if they were to take place. You do not want to have neighbors who are in chronic delinquency. You do not wish to take shareholders to legal all the time or have them "cry" they cannot afford anymore bare necessities or that they need to make decisions on essential services to survive and live in the co-op.

My take is always the same: If the picture does not look good or borderline promising to request an escrow, then WHY BOTHER?

I always feel that the Admission Committee may be making them a favor by rejecting them. Not the sweetest thing to do, but the best for the co-op and for them in the long run. The Admissions Committees of co-ops act in a financial evaluator capacity (not advisors), and this is the most important fiduciary responsibility that the Admissions Committee exercises.

AdC

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> Join the conversation Comments (1)


I'm thinking that this could be looked at slightly differently.

Everyone is looking for a home who's looking at co-ops. They're not looking for a rental, they're looking for something they can call their own.

Given the existing financial picture for home sales in the US, as well as the current employment picture, I'd say that potential Shareholders who are aware of their financial picture, willing to meet pre-conditions such as annual maintenance in escrow (and here, the Board has flexibility; it can require up to 5 years, for example, if any doubt exists on stability), and are still persistent and open to negotiation over terms (proof of liability insurance non-negotiable, as always)... may just be the kind of people you WANT in your building.

Co-ops are different than condos for a reason - their founding philosophy is vastly different. And that says - or should say - something about the "feel" of the building, and between its residents. I understand, and am all for, fiduciary responsibility first, second, and third - but let's not lose sight of the fact that the building as a whole is home to everyone in it. I think anyone would agree they'd much rather have residents who are interested in the building, interesting in its welfare, and interested in raising a family there, than having an empty apartment or one that's been on the market so long it makes the building look bad.

Another viewpoint heard from.

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In my Co-op (111 units, 85% owner occupied and 10 corporation owned renters being phased out), we tend to encourage first time home buyers. We allow 10% down. We look more at home ownership costs as a percent of income. This also allows for unit transfers even in a down market. Our finances are in great shape therefore we don't need to assess for capital improvements. Therefore we don't necessarily need the extra financial cushion other than the emergency assessment coverage on home owners' policies which we require. We only have two units in legal for back payment for maintenance: one is a chronic un-occupied unit for a person who formerly needed city occupancy and the other involves a reverse mortgage. My opinion is while protecting the remaining shareholders – don’t also be a roadblock either.

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I agree with all that you have stated. However, when you have an application in which your debt to income ratio is high, income is low and savings is similarly low for the current d/i, I would recommend that these individuals wait a year or two before taking a plunge OR look for a unit of lesser value that would satisfy their aspirations. Sometimes elimination or reduction of debt is better than looking for greater trouble.

I do not consider equity a problem: 0%, 10% 20% or 100% is not an issue if the mix is affordable to the individual at the end of the transaction. I had the experience of asking an escrow to a potential buyer who was giving 20% down. The person had a high d/i ratio,a good salary, no savings to speak of, and a high mortage+maintenance payment to make at the end of the transaction in spite of the 20% equity. The person was very upset with the escrow request and stated that 20% was sufficient to impress the Admission Committee. My response was as follows: ÿou could have given 10%, retain more cash in your savings for contingency or emergency and would have probably avoided the escrow.

Again, the mix and financial picture at end of the transaction is as important as the snap shot prior to purchase when dealing with these situations.

AdC

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Nuisance Owner Eviction - ddmsc Sep 22, 2009


We have a nuisance owner occupant in our condo. Anyone successful in evicting and can offer advice? Our issues are repeated leaks caused by their overflowing water - 3 times in past month.

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Condo evictions are much more difficult than co-op evictions since there is no lease. You won't have the Pullman / Davis / Lapidus cases to help you. Not that co-op evictions are trivial or commonplace; they are drastic measures that should only be considered when repeated good-faith attempts to resolve the problem have failed.

You mainly hear about condo evictions for nonpayment of common charges -- where the owners have typically defaulted on their mortgage as well and end up losing the apartment -- or in the case of someone who is *subleasing* a condo, in which case there is a lease and standard protections like the warranty of habitability apply.

You'll need to get a lawyer's opinion, of course, but I would guess that you'll probably need to treat your nuisance neighbor like the guy next door, not the guy upstairs. You can't kick him out of his house, but you can take legal action to make him stop his harmful activities and to compensate you for damages already suffered.

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home visits - Sandra Sep 22, 2009


Our board is considering paying home visits to applicants who are purchasing in our co-op before they will approve them. Anyone doing this or hearing about this practice. Is this legal?

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I don't think it is lwise to do that or legal but check with your buildings lawyer.

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I can’t imagine that this would be legal. Let us know what your co-op counsel tells you; your managing agent might also be able to advise you.

Personally, I have neither the time nor the desire to start paying home visits to prospective buyers. The purpose of the buy packet is to give board officers a good idea of whether or not the applicants would be able to fulfill their financial obligation to the co-op. The purpose of an interview is to ask additional questions and, frankly, get a sense of what people are like. What are you looking for beyond that?

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I know of someone who was subjected to home visits before being allowed to buy a coop on the Lower East Side. This happened some time ago, and it may have been some kind of tax-sheltered or subsidized coop.

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I can't imagine that that would be legal! Please check with your co-op's attorney before giving it further consideration. (not the management company).

It's good you asked.

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bird problems - rj Sep 22, 2009


We always had a bird problem during the summer but it was limited to one or two trees which unfortunately are over our parking area. This year however, the problem has multiplied and besides the entire parking area we also have a mess in the park area. I've been investigating bird deterrent systems. Has any one used ultrasonic or the sound producing bird deterrent systems? Are they effective?

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I remember seeing something called Bird-B-Gone or something like in Habitat's New Products section.

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I have spoken with extrminators about this ese systems. The trick is that the sound wave needs to be adjusted frequently so that the birds do not get used to the same sound. Also, different birds may not respond to the same wave length, just like humans have diffent ways to perceive sounds. So, you may discourage some while others will remain.

AdC


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