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I tried that-to no avail - MK Sep 23, 2011

I had a post about the inconsiderate neighbor. Basically her attitude was too bad in regard to her ac dripping on top of mine. I had gone to the management company and they did not address the issue, in fact the person who answered the phone said it was the most common complaint. They did nothing to remedy the situation and I actually sent them info on how I had remedied it myself so they could pass it along to other sleepless residents. I did not want to go to the board because this dimwit with the child like gang mentality was a board member at the time and I did not want battle royal on my hands.
So I spent the fist few months sleeping on the couch instead of the brand new bed I had purchased. The flower pot that I placed on the ac this summer was plastic and filled with brand new fluffy potting soil, because I have enough brain power to realize that a clay pot could crack someone’s skull if it were blown off. Now that she is no longer a board member I will be addressing it along with other issues. Basically she had a major crush on one of the board members and is reduced to a giggling ninny in his presence. I can only assume that if I had the Y chromosome she finds so appealing I would have gotten a different response. The thing is my window and screen were loaded with dirt at the end of the season and I could not even see out this window because of it. I am not going to stand for another year of this, am I not entitled to quiet enjoyment? She is also a laundry hog, we only have 3 washing machines and she loads all 3 at once. One evening when I went down there she was finishing up and she saw me waiting to use the machines. After removing her items she started loading another 2 machines and informed me she was not finished. At the annual board meeting the newest tenant complained about not having access to the machines (always full) and I regret that I did not join her. I do not think that this inconsiderate individual is taking in laundry for extra money because she has a decent job as a kindergarten teacher in NYC schools. I really despise this inconsiderate person. And at this point in time would like some of the hair from the dog that bit me. Also I have posted things in the lobby that I have downloaded from the net in regard to renovations without board approval and they are constantly removed and recently replaced with comments on how useless anger is. My posts contain no specifics on this particular building, just the legal facts and ramifications regarding renovations using unlicensed plumbers and electricians (the Super and his buds) without board approval. The author an attorney who specializes in real estate and it is very informative. I think that some of the people in this building have an attachment to the super who is doing all this illegal renovations and I am now the evil one (I just want to protect my interests). The managing agent said that perhaps they are happy with his work. I have put up with a lot here and I am fed up. It would be nice if they would just buy me out, then they can blow the place up for all I care. Anyhow I am now researching other properties; I don’t think this place stands much of a chance.

> Join the conversation Comments (1)

First, calm down.
Rule 1: No one pays attention to those who rant in a co-op or in a column like this, or when speaking with management.
Rule 2: Never trust your thoughts to the superintendent as highlighted before.
Rule 3: People in your building, as despicable as they may seem, live in your same building. Try to be tolerant and address the problem in a rational manner. You may wish to approach the individual in question who may be doing something consciously or not and you shall find out if he/she is a person with whom you can get into an agreement. Otherwise, contact the management office and the board always trying to sound balanced.
Rule 5: Do not concentrate on gossip and trying to live someone else's lives. Personal issues and subjective perceptions have nothing to do with A/C's or your need to business. So focus on the problem.
Rule 6: If you find the co-op is not professionally run, try to run for a board position. If you look, act and speak in a rational manner, you may get the ear and goodwill of other residents and other board members.

Now that you know a trick or two on how to make your A/C silent "as the drop falls" , you may be able to pass the trick to others including management. Smile and enjoy your current residence!

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> Join the conversation Comments (2)

I think AdC (who responses I pay attention to) is pretty much on the mark. Never let your enemy know that you are hurting. Smile and wish them the best. What I have found to be successful when water dripped onto my ac unit from above was to glue a piece of old carpet to the top of my unit to cushion the sound and it worked fine. Also I do not recommend placing plants on top of your ac unit. Best of luck

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I think AdC (who responses I pay attention to) is pretty much on the mark. Never let your enemy know that you are hurting. Smile and wish them the best. What I have found to be successful when water dripped onto my ac unit from above was to glue a piece of old carpet to the top of my unit to cushion the sound and it worked fine. Also I do not recommend placing plants on top of your ac unit. Best of luck

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> Join the conversation Comments (1)

No way. Start with reading your proprietary lease--it probably says something like "no flowerpots" on outside window sills, for obvious reasons (a lightweight pot filled with dirt is no longer light weight, is it). Plus, how much weight do you need to dislodge an AC? If you want good neighbors, you need to be one.

PS: EAR PLUGS! They are magic. Signed: A/C above us drips onto ours, too. I need to try that carpet thing!

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Inconsiderate Neighbors - MK Sep 23, 2011

I recently purchased a co-op and discovered that a board member on top of me is a childish brat. Her air conditioner was leaking on to mine and I could not sleep in the bedroom because of it. I wrote her a note which I posted on her door asking if she could remedy the situation. In the note I mentioned that her AC was pouring onto mine. She apparently took issue with this and I received a nasty note informing me that AC drip in a very condescending tone. The fact is her AC was pouring when it first came on, and it then turned to a loud drip, eventually as the water cleared out the drips became more infrequent and less noisy. I never addressed it with her again because of her hostility towards me (aside from the note there are other things, she is a piece of work). I discussed this with the super and he informed me that she had said she was here first so it was too bad and I would have to place my AC in another window. He also informed me that he agreed with her claim that she was there first, so too bad. I told the super that there are devices that could divert the water. He came back and told me that she said if I wanted it I could pay for it myself. I told the super I was willing to pay for it. In my estimation it was worth it because I was sleeping in my living room. Since my super is a useless and ignorant creep nothing ever happened. This year I remedied the situation by placing a plastic pot on top of the AC and filling it with dirt. I was able to sleep in my bedroom but was peeved that I had to endure this bullshit. When the AC came out my sill was full of dirt and my screen covered with it. The super said he thought it was a great solution, and I told him that I thought it would be better if I had a considerate neighbor.
From what I can gather about her, the response would have been much different if I were in possession of a Y chromosome. She is no longer a member of the board and gave up on trying seducing one of the members who is in possession of a Y. I actually feel sorry for this gentleman because there are 2 former board members who had the hots for him.
The other one informed me as to the salary of another resident who has a Y and is considered one of the 2 building studs. When she first started to reveal to me this info (which she refers to as his vitals) I told her I did not want to know and she shut up. But then in a subsequent conversation she blurted it out. She was on the board when I was approved and I can only imagine what she has to say about me. The lack of professionalism and gang mentality is really more than I can bear. Any suggestions?

> Join the conversation Comments (1)

This is a common problem due to condensation of A/C units and the fact that people throw out the nozzle that usually comes with the A/C so that water may be sent outside with minimal inconvenience to the building brick or other units.

Use a planter or pot is WRONG. First, wind may make it fall down to the ground and you do not wish to be involved in an accident. Consequently, you can use a magnet sheet (similar to those use for business cards fastened to a piece of insulation board or styrofoam which happens to be inpermeable. Place it over your A/C with the magnet down (of course) so that it can adhere to the A/C box and...voila!

Finally, you do not solve resident issues through your superintendent. You go to your PROPERTY MANAGER for solutions and communications. If your building is small and the resident above is not able to cooperate with you and there is no property manager, then GO TO THE BOARD for solutions. A three-ring circus is not the way to communicate and the super is only taking care of operations - cleaning, repairing, taking care of boilers, etc. He/she is not hired to lend an ear to resident problems or do human relations and acting as resident mediator. Sometimes, supers will side with those who will tip him/her well during holidays or employ him/her regularly. Therefore, do not share with the super anything that he/she may use against you.

Good luck!

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NYARM Expo Tomorrow 9-21-11 @ Hotel Pennsylvania - Eric Michaels Sep 20, 2011

NYARM's Expo is tomorrow at the Hotel Pennsylvania in NYC from 8am - 4pm. There will be close to 85 organizations represented....all having something of value to offer the multifamily industry. If you manage, own, sit on a board, represent a board/building/ownership or management there will be something at this 2 day show for you.

If your building uses natural gas, oil, water; if you use electricity...if you have heat and hot water...then you should stop by Booth 51 and speak with the experts of the Platinum Energy Group. PEG is recognized as one of the leading energy service companies in National Grid and Con Edison territory. PEG is an approved partner in every rebate/incentive program. PEG has executed more gas conversion projects in Grid territory than any other firm and is in the top 5 in Con Ed. territory. Come talk with me, Eric Michaels and learn how together we have the potential to benefit each other.

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Did You Know:

US Energy's BEMS has been approved by Con Edison for both their MFEEP and their Commercial/Industrial programs? US Energy's BMS is eligible for an insane rebate of 70% through Con Edisons MFEEP (Multifamily buildings w/ 75 or less units). This aggressive program is being administered by AEA (Association for Energy Affordability). 70% REBATE!!! This is one of, if not the most lucrative rebate program in the United States. Max rebate is $20,000.00....typical after rebate cost: between 7500 and 8500.

US Energy's BMS for buildings with more than 75 units is eligible for a rebate of 50% of total project cost. This is the other most lucrative rebate program in the United States. This program is being administered by Lockheed Martin.

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Sky high increase in water bills since DEP boxes - waterworks Sep 19, 2011

Has anyone else had a huge increase in their building's water bill since new DEP-installed meters? We we have a 150% increase over last year's YTD and our treasurer says it's because the readings prior to new meters was "estimated" due to readers not getting access to building, and that they ar3e now playing "catch up." Can anyone shed some light on this increase being the norm and what exactly is "catch-up" to mean? Can the DEP bill retroactively for under-estimating and if so, is there a statute of limitations for how far they can go back? Thanks!

> Join the conversation Comments (1)

Water meters are just like electric and gas - you have to pay for what you used, whether the meter was read or not. Since the rates have increased each year, you will probably have a case with DEP to prorate/recalculate the charges over the period since the last meter read, so part may be calculated under lower rates.

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Anybody else experience garbage in lobby? - Condo owner Sep 16, 2011

I recently noted a bottle/can collector -- the kind you often see fishing in garbage cans -- come into the lobby of our modern (1988), full-service condo building in a nice neighborhood bordering Central Park, carrying a huge garbage bag full of bottles and cans. He greeted the security-desk person and proceeded to our two compactor rooms to pull out cans and bottles from our recycling bins.

Finding this unusual, I contacted the board and the on-site Tudor Realty manager. The board -- and we have a generally good one -- responded quickly and said they'd investigate. The manager also responded, and shortly afterward said the man is the live-in boyfriend of a resident, and that the security desk knows him and it's OK for him to fish out cans/bottles.

I responded by asking whether the residents of our three-building complex generally knew about this, and whether she thought it was OK for someone to bring refuse from other buildings, public trash cans, etc. through our lobby and hallways. It's been two days with no response from her.

Has anybody else run across something like this? What do you think about the building manager being OK with someone hauling outside garbage through our building? Am I being oversensitive, and do other buildings allow bottle/can collectors to bring their bags through the lobby and go through their recyclables? I don't want to make enemies in the building, but this seems less than professional of our Tudor manager.

Any suggestions on how to proceed?

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Harassment - Anonymous Sep 15, 2011

The President of the Board wants me off of the board. In spite of the hard work that I do & the fact that I am the majority shareholder in the co-op I feel that I am being harassed & mentally abused. My brother-in-law has been the agent for our insurance company for many years. The company that he works for lowered our premiums over approximately $50,000. Now, they want to fire him due to the "appearance of improprity'. However, if I resign from the board, they won't. Prior to our last election in the spring, I was asked to withdraw my name from the ballot...which I did and was sorry that I had later. Due to the fact that there was not a quorom, I remain on the board. Any advice or suggestions?

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US Energy BMS - Eric Michaels Sep 14, 2011

US Energy's BMS provides immediate benefit to property managers, building owners and tenants. US Energy's BMS is approved by Con Edison through both their MFEEP and Commercial/Industrial Energy Program. The benefits include immediate reduction of energy usage, O&M expenses, and reduced man hours spent trouble shooting heating plant issues. The benefits also include insane rebates from Con Edison of 70% and 50%, depending on size of building. Another benefit: there are 3500+ systems installed throughout the NYC region and 3500+ clients willing to attest to the incredible savings as a result of this product.

Learn more about the US Energy BMS from their most prominant sales, installation and management team: Platinum Energy Group. PEG will be at the NYARM EXPO on Wednesday 9/21 in Booth 51.

We look forward to seeing you there

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renovations without board approval - Mary Kenny Sep 13, 2011

I purchased my co-op 1 year ago. I was going to have my bath renovated by the super including the plumbing and electricity. Fortunately I called the managing agent and discovered he was not licensed or insured to do this work and I would be liable for any damages. It was a shocking discovery because many people have used him and everyone in the building knows this is occurring without board approval. In fact it was a board member who told me that I did not need board approval if he did the work. Another board member told me that he could do plumbing, but not electric. The managing agent told me I could submit any claim to my insurance company if his renovation to my bathroom had complications. My insurance company does not agree and found it quite entertaining. The recently super gutted several rooms in one apartment with included a bath (a side job that took over 2 weeks) he did not do much of anything around the building during this time because he was to busy. I hope the lady on the first floor is happy, I know I am not, he will not even snake my drain and tells me use drain cleaner. The drain has been slow since my purchase and I have pored 3 bottles of the stuff down the drain with minimal improvement.
He does not have a snake although he claims he used to. Recently while in the basement I overheard an argument between him and a friend and it became apparent he is loaning the equipment out to friends who don't always return it. I guess that is where the snake went. In the bathroom he renovated 2 floors below me he ran into plumbing problems and I had my water shut for 3 days while he and his helper repaired the damage. Well this leakage went into the basement but if he encountered this problem in my apartment I would have flooded the 2 floors below me. What did I get myself into, this place is a disaster. He quoted me a price of 2500-3000 max for his labor alone. So the deal is people are getting these renovations dirt cheap and I feel that shareholders are subsidizing the work because like I said before he has no time for other things while involved in these renovations yet he still collects a paycheck. Also I discovered he is completely dishonest and changes his story real quick in order to avoid responsibility for his actions (like damaging my property). Recently we had a heated discussion about his work, he went into denial mode became extremely hostile calling me a "bitter old woman" and making comments about my mental health status. I also have a note he put under my door in which he refers to me as a "whiner".
Actually I have 2 notes he slipped under my door and they are rich. He even told me about his mother who he has not spoken to in 2 years because she pissed him off. I contacted the managing agent and told him I would like him to send the super a letter to seize and desist with these renovations. I also forwarded him the correspondence between the super and myself (I slipped one note under his door in response to his first note) my note addressed the issues and made no personal attacks. His not was full of personal attacks. The board members are now in possession of this material and the issue of renovations without board approval is on the agenda for the next meeting. The managing agent asked me if I would like to have him fired and I responded 'Yes". I am in the process of writing a letter to the board which more clearly defines my grievances and the trouble I have had with the super since my purchase of this place it will be several pages. I would like general and legal advice on this matter. Thanks
Sincerely
The mentally ill, bitter old whiner on the 3rd floor

> Join the conversation Comments (1)

In a business-like, professional manner -- continue sending Emails. Do not engage in personal sling-fest, but do include them in your Emails. Such as: "Mr ??? refered to me as a ___. This is not necesary, and could we keep this on a professional level."
The more business like you behave, and the longer your Email trail -- the more power you have. Boards, MangCo and Lawyers pay attenttion to the Email trail, because it will become your most powerful witness in court. (remember, THEY, like you, dont want to be drawn into a legal battle)
The MangCo and Board are use to un-professional Shareholders who make this a personal issue.. You are an owner and have rights... and in general, the owner who makes the most noise -- gets results.
A small group of us lead the fight to fire the Super. (yours sounds exackly the one we fired. We discovered the had concealed his criminal record does his name start with A?) Keep the Emails going about the Super, try to get other like-minded Shareholders involved. It wont take many of you to get results. The Mang and Board likes quiet Shareholders.... MOST of ALL -- dont let them push you around. You are an owner, and if you keep writing letters -- they will soon be on the defensive. ALSO -- you can call 311 -- and make an ANONYMOUS complaint about the NO PERMITS construction .. and this will definatly get thier attention. Others will advise against calling the DOB, but work without permists -- could create very dangrous situations and cause serious damage -- a small building near us fell down a few years ago -- due to, over the years, too many interiour walls being illegally removed .. Good luck,,, VP

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> Join the conversation Comments (1)

I am not taking it to a personal level although it is easy to understand how others may when they have their back up against a wall in a situation such as this. But you have brought up a very important issue and one that I am deeply concerned with. I just sent another email that included a photo of a repair he had done in my apartment so it could be shared with the board. In this e-mail I questioned if a criminal background check had been preformed prior to hiring him and if so, does he has a violent background? Then I went to see if I had gotten a reply on this board and I got some much needed support from you, thanks. I have spoken with an attorney regarding this matter, but that is not the route I want to go. I like the people in the building and don't want to bring harm to them in anyway. I think they have suffered enough because of how poorly this place is being run and I know that many are disgusted with the situation. Some have complained about the management but seem to throw their hands up and accept the situation. While I believe that management could have done more, I understand that it is human nature not to want to rock the boat. The fact is if the people living here are not willing to assert their rights why should management force them to do so. And their are those who are happy with the work this super has done. In his bathroom renovations he removes the standing waste pipe (he refers to it as, Oh that thing, I get rid of them) and gives them a rubber stopper to control drainage. I would never be happy with this type of shoddy workmanship but to each his own (Yet I believe it devalues the apartment which has a ripple effect upon the whole building).I asked the management to send him a cease and desist letter in regard to renovations.I love your 311 suggestion and had been wondering what alternatives I might have if I did not get the appropriate response.THANK YOU. I want to be fair to all involved while protecting my interests. I have not lost faith in the management company (1 attorney and his secretary) and in fact do like them. Its just a question of putting a flame under there asses in order to remedy this situation. If I don't get satisfaction I certainly will call 311and I am sure that will put an end to it even if fines are involved it will be less costly in the long run. I have another question about a very inconsiderate neighbor but I will save it for another day.

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Building fines generated from unit owner actions - Michele Sep 13, 2011

Hi again everyone...I get such great answers to my questions each time I submit. So, here's another one.

In short, we have three units where owners (not being aware of the laws and not having read the prospectus or plans) actually illegally converted their cellars. Our engineer drafted a terrific letter that we are going to circulate to the entire complex that speaks to theses sorts of violations in general.

We understand as a board that we can ask the unit owners to either legalize, if possible, part of what they have done or to take apart what cannot be legalized. However, we are not sure we can actually enforce this -- and if we do, how do we go about that task? Also, we learned that despite this being the work of the owner, the entire building could get fined if these violations are discovered. And, if that is the case, can we pass those fines onto the owner who did the work and how do we do that legally? Thank you, as always.

> Join the conversation Comments (1)

Did the owners seek permission before they made those modifications ?
If the board granted permission, the building will have to cover the expense.

I believe you can not pass the fine to the owner, because most buildings own the cellars ( or basement ) and are fully responsible in case of a violation.

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NYARM's Expo on 9/21 in NYC - Eric Michaels Sep 13, 2011

My name is Eric Michaels and I am the Director of Green Building Technologies for the Platinum Energy Group. I have posted several times here on Board Talk and I would like to meet all of you...luckily, the opportunity to do so has presented itself. On Wednesday, September 21 at The Hotel Pennsylvania in NYC NYARM is holding their annual Expo and I will be there with other PEG team members. Please stop by Area 51 and say hello, learn more about PEG and our spectrum of energy related services.

Platinum Energy Group: Identifying Opportunities/Recommending Technologies and Exceeding Expectations.

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