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Charge Cards Payment for Maintenance - Sandy Jun 16, 2008


Do any of the Boards offer payment of maintenance by use of charge cards?


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We don't because the card companies typically charge anywhere from 1.5%-4.0% of the dollar amount as transaction fees.

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Why should we pay the vigorish and assign the costs to other residents?

Why should a shareholder benefit with points, mileage, etc at the expense of the other residents?

Nope not in our place.

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Tax abatement... - AliceT Jun 16, 2008


We are also intrested in an answer to below question about Tax abatement... Any takers?
AliceT

Over the past 3-4 years, S/H who bought apartments in our building, were not getting credit for their cooperative rebate from NYC This problem seems to have began when we hired a new MangCompany three years ago. (Who, as of July no longer works for us)

The complaints or questions from S/H to the Management agent, – has only reached the board, due to the fact that a BM bought his apartment during this time and was charged... (We have a 30/70 allocation. 30% going to the SH, and 70% to the buildings reserve fund. This is to cover assessments etc…)

Last year (and this year, until the Board became involved) the Mang company replied to SH that they were looking into it. When the Board notified ALL the S/H of the problem the feedback began trickling in. Some S/H did not realize that they were due a rebate

QUESTION: Who is responsible for filing the new SH info with the city? The Buyer (through his/her attorney], the Management Co., the Coop’s attorney??

-The Management first claimed that it was the SH lawyers fault. That the Coops attorney, the seller or someone else. Is responsible for recording the shares.
-The Management Co now claims that the NYC records are (years?) 'behind' and that some SH are not recorded in the NYC books OR they have not paid [what?] taxes on their property and therefore are not recognized/eligible for the refund.
-However, if taxes were owed by new S/H's from the date of purchase, it seems inconceivable that they would not be 'chased' by NYC for collection of unpaid taxes.

The Management Co. says that they are investigating with the City/State But the MangCo is not able to produce a roll of the SH who have been unduly assessed. (One of the many reasons they were fired, was their inability to keep the most basic records – such as a SH list)

This investigation began after the Board learned of this situation this year, and the complaints became more vocal, We are not trying to Blame the MangCo, but are having trouble getting a straight answer. It would seem that this would be something a MangCo would know about, and when it came to their attention last year, they should have notified the board – or advised the SH to register with the City..

Any info appriciated... Thanks...VP

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We had a single instance where a shareholder was not getting the tax abatement. (Technically, the coop was not receiving a tax abatement for his share of the ownership of the building, so there was no money for the coop to return to him; it's not as though the coop were pocketing it.) The managing agent never noticed the shareholder's exclusion, even though they had records of everybody else getting it and DOF reported that he was excluded because his social security number was not on file with DOF(something that could easily have been corrected had anybody at the managing agent been paying attention). After the coop treasurer noticed this and brought it to the managing agent's attention, they blamed the shareholder (whom they never notified that he should file that info directly with DOF) and claimed that they didn't have his social security number in the first place. BS. Of course they had it; the got it when he acquired the shares about 3 years earlier. In my opinion, it was nothing but blame shifting. In any event, I believe both the shareholder and the managing agent then reported the SS# to DOF, and he is now geting the abatement. To my knowledge, nobody tried to find out whether he could get back-abatements from DOF.

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Thank you for your info/response. We too are being given the run-around. Unfortunatly this hit almost 20 SH... and counting. The MA cannot even produce a list of SH who bought during the last three years...

We have just fired out MA, and my advice to every bM is to start checking the financial reports and follow up on work being done... Ask SH to cc all BM on complaints sent to the MA.

And even if you think your MA is doing a great job, keep an Email trail,, I dont have the time or space to list (two pages) all the mis-manangement (sh/financial/building) issues we had.
AT

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Yes; we require the managing agent to keep records of all the business and we review it quarterly.

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SO WHY DON'T YOU MENTION IT TO THE NEIGHBOR; NEIGHBOR?

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First - it is a 2 fold situation.
The city does send out a form for all shareholders to respond to and second, the M/A gets a report from the city to update any new shareholders, and they report back to the city. They must have the s/h SS# or the s/h will not be issued a credit.
A report is sent to the agent annually, showing all apts and who is getting what credits. I recommend that you get your hands on a rentroll and a copy of this report and compare the names on it. You then may have to have the agent fix it and resend to the city, but there is a time cut off as the July taxes have already been billed and will not be revised with and changes.
The report also has a phone number on it which you can call or email.
I don't think that the city will do any retro credits, but it adjust the credits going forward.
It is the responsibility of the agent to review, update and submit this report every year to the city and for each s/h to supply the city with the completed forms that they send out. If one was not rec'd by the city, you should call the number on the report and they will assist you.

Good luck..

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Board Member Removal - Andrew Jun 16, 2008


I am a newly elected board member that is having real hard time dealing with the old members in place resisting new ideas etc since everybody in it is motivated by their personal agendas and the president is extremely autocrat. I do have the support of the majority of unit owners but I feel trapped most of the time because I am not supposed to say anything about or against the board. My question is, how much can I tell of what's going on to the unit owners and not be legally liable and the second and most important--do we need the sponsor's vote in order to remove one board member which in this case is the president? According to our by laws, we simply need majority (66%). The sponsor is holding 2 seats out of 7, one for owning the commercial spaces in the building and another for owning 24% of the apartments. When the by-laws says "simply majority" does it mean just the rest of the owners? since we can not interfere with sponsor's seat, I thought they cannot with ours but that is not specified in the by-laws. Or does it include the sponsor's vote?
Thank you

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You present questions that require quite a lengthy response. My best suggestion is that you contact the managing agent and speak with them about your concerns. The chances of you removing a director are pretty slim. The best way to make change is to work from the inside which you are now in position to do. You should do your homework on the issues so that when you present them at the board meetings you are well prepared making it difficult for other board members not to see the light. There is always politics on a board to deal with so you are not alone. Don't let it deter you from your goals to make changes and improvements to your building.

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I don't believe the agent can do anything to help, & it seems certain that going this route will telegraph your concerns & intentions to the Board. By the way you describe members & their attitudes/actions, they're entrenched & the agent's loyalties lie w/them.

When you talk about removing a Board member, the sponsor's votes count like any other owner's. 2/3 is not, of course, "simply majority." You don't specify building size, but it sounds near-impossible to reach the 2/3 likely required for removal without sponsor's votes [do the math: add sponsor's 24% to the shares of other Board members & you'd need virtually every other owner to vote, & to side with you].

Remember your responsibility is to other owners, not to the Board. You express concern about legal liability if you speak out; I suggest you should be concerned about your liability as a fiduciary if you DON'T speak out. The part about "not saying anything about or against the Board" isn't in your by-laws; it's common sense relating to the pragmatic business of achieving your goals as a Board member. You've already set yourself apart from the group, & they know this. If you go along & say nothing, you won't fulfill your responsiblities to fellow owners & you should simply quit.

Choose to stay only if you will commit to working for what you believe to be right. While it's probably not worthwhile to discuss your agenda with the agent, it might be a great idea to meet privately with the sponsor. Do so in the guise of wanting to understand, as a new Board member, the sponsor's views & objectives; if you can agree on certain shared goals, you have a powerful ally & stand to make real progress for owners.

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Dear C/CS
I think your suggestions and advices are great! I will like to respond with more details since you bring up new questions to me. Unfortunately I do not have the time now but did't want to miss the oportunity to express my satisfaction with your response. It is very righteous and responsible, yet very inteligent. Thank you very much.

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It can be enlightening to revisit certain situations to see how things played out. Andrew--is there anything you can share with Board Talk readers on the actions you took, on their impact, & on the status of your building governance today?

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Board members serve at the pleasure of shareholders. If other BM are there is thanks to the votes of those shareholders who also voted you into the Board. Once a Board is elected, all positions are for grabs, including the Pres., Treas. and Secretary.

Now, that you have served a year, speak up and say, "Ï want to be president". There will be those who will accept your nomination and others who will vote against you. However, this is how officers are elected.

You are bound by confidentiality and discretion; therefore, you should not discuss what goes on at Board meetings with those outside. You may speak of general projects and issues if you are asked by shareholders, but your role is not to create rumors or the impression that the Board cannot do their work.

Obviously, if change is required, there is the role of promoter to serve as a catalyst for others to get them interested at the time of elections. Only by adding new members, you will be able to start transforming the composition of the board.

Don't be afraid to bring your ideas forward at a meeting. This is why you have been elected. Part of Board meetings is active listening to other point of views and even expressing ideas. This exchange brings third positions as we all can hear different reasons.

Good luck!


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Apt sold at auction - BP Jun 15, 2008


Anyone have experience with an apt sold at public auction because the Sh defaulted with his mortg bank? The coop got a letter from a man who says he bought the apt at auction and he wants to close on it asap. The Sh hasn't received notice from anyone, including his bank, that his apt was sold, or what happens next. He needs a lawyer but can't afford one. He called the city, legal aid, etc. but they said they can't help him.

Does the coop have any rights to approve this buyer, like it would a regular buyer? What, if any, is the coop's involvement in this?

Also, anyone know a lawyer who might be able to help the Sh?

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Your best bet is to speak with the co-op counsel. Who went through the process of forclosure: the bank or the co-op for lack of maintenance payment? If the bank did not claim the unit at city hall auction, and someone bought it, then the person has to clear the arrears and legal charges. Also, the person needs to complete a buyer's package and provide financial info before being admitted. If not admitted, then the person may have to sell the unit outright without being able to live in it.

This is very similar situation when a unit is part of a estate. The heir may have to show financial info, etc. to prove that he/she is able to carry the unit; however, if the co-op does not accept the heir, then he/she may have to sell it to obtain the proceeds of the saile of the unit.


AdC

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outsourcing security - greenie Jun 15, 2008


I should have included this in my previous email but if you outsourced your security function I would like to hear your experiences: good, bad or indifferent.

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Unionized Security/doormen - greenie Jun 15, 2008


what has been your experience with unionized (32BJ) security in your building? Pros & cons appreciated as an important decision has to be made.

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Serious Tax abatement question - VP Jun 14, 2008



Over the past 3-4 years, S/H who bought apartments in our building, were not getting credit for their cooperative rebate from NYC This problem seems to have began when we hired a new MangCompany three years ago. (Who, as of July no longer works for us)

The complaints or questions from S/H to the Management agent, – has only reached the board, due to the fact that a BM bought his apartment during this time and was charged... (We have a 30/70 allocation. 30% going to the SH, and 70% to the buildings reserve fund. This is to cover assessments etc…)

Last year (and this year, until the Board became involved) the Mang company replied to SH that they were looking into it. When the Board notified ALL the S/H of the problem the feedback began trickling in. Some S/H did not realize that they were due a rebate

QUESTION: Who is responsible for filing the new SH info with the city? The Buyer (through his/her attorney], the Management Co., the Coop’s attorney??

-The Management first claimed that it was the SH lawyers fault. That the Coops attorney, the seller or someone else. Is responsible for recording the shares.
-The Management Co now claims that the NYC records are (years?) 'behind' and that some SH are not recorded in the NYC books OR they have not paid [what?] taxes on their property and therefore are not recognized/eligible for the refund.
-However, if taxes were owed by new S/H's from the date of purchase, it seems inconceivable that they would not be 'chased' by NYC for collection of unpaid taxes.

The Management Co. says that they are investigating with the City/State But the MangCo is not able to produce a roll of the SH who have been unduly assessed. (One of the many reasons they were fired, was their inability to keep the most basic records – such as a SH list)

This investigation began after the Board learned of this situation this year, and the complaints became more vocal, We are not trying to Blame the MangCo, but are having trouble getting a straight answer. It would seem that this would be something a MangCo would know about, and when it came to their attention last year, they should have notified the board – or advised the SH to register with the City..

Any info appriciated... Thanks...VP

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You say "tax abatement," then "coop rebate;" they're very different animals.

The property tax rebate is a periodic refund of a few $100 per condo or co-op. [With current NYC fiscal conditions, we probably won't see this again soon.]

The more serious tax abatement is a reduction generally ranging from 17.5% to 25% of each owner's total property tax bill; this is an effort to equalize apartment taxes with single family residence taxes, & recurs each year.

Most of what you need to know is explained here: http://www.nyc.gov/html/dof/html/property/property_tax_reduc_coop_condo.shtml

Don't miss the "owner's guide" link at the bottom of the page.

Basically, the Board applies. If the agent files, it's in the Board's name. Have a Board officer send a letter to the Finance Dept. requesting copies of the full application for all the years in question. You'll find out quickly where you stand, & can make necessary corrections.

Finance will, when shown appropriate documentation, make corrections for errors made in past years & issue credits to owners or their banks [without interest, of course]. If errors were made by your agent, they'll be apparent, & the agent should be on the hook for owners' lost interest.

The claim that "NYC records are years behind" is bogus. Why you don't want to hold the agent accountable--if the error was theirs--is a mystery.

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This announcement just in from CNYC:

GOVERNOR SIGNS ABATEMENT EXTENDER

On June 11, 2008, Governor Paterson signed into law legislation introduced by Assembly Speaker Sheldon Silver and State Senator Frank Padavan, which extends for four more years the property tax abatement program for home owners in New York City cooperatives and condominiums. This timely enactment enables the Department of Finance to include the abatement in its property tax bills for July 1 payment as fiscal year 2009 begins. CNYC and its Action Committee for Reasonable Real Estate Taxes thank our elected officials for this important legislation. Thanks also to member cooperatives and condominiums for their letters and calls in support of the extender. The CNYC Newsletter will provide members with more details.

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Purchase Application Form - Newbie Jun 13, 2008


Is there a standardized one?
Does anybody know of a good one?

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The Residential Mannagement Council of the Real Estate Board of NY developed one that is used by many management companies and cooperatives. Contact the REBNY and ask for Marlyn Davenport.

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sponsor control - mac Jun 10, 2008


Please send me your advice, I live in a building where the sponsor was also the managing agent, secretary, accountant, and lawyer for the building. The previous board managed to change the managing agent, lawyer, and put a new independent accountant in. The sponsor got his "friends" to run against the board and since he still has 12 apts, they voted the old board out. Now the new board is composed of his friends, who he promised apartment to, and people that do not live here. Nothing has been updated in 25 years.
and its feared that every outsider that was hired will be fired and the building will revert to the "old ways" Please give me some advice and moving is not really an option as I dont know who would buy into this building
thanks

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Our building is dealing with something similar. How long has your building been coop? We are waiting a judge's decision on who is really on our board, as we hired a lawyer to help us fight this. Needless to say, that has been expensive. We are also working with local politicians to get help from the Attorney General's office. Who is your sponsor? What borough are you in?

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thank you for your response. we have been a co op for 25 years and I fear that we may end up with the ag's office except I would like to have all the majority of the owners together but with sponsor interference and offer of sweet deals.. I don't know how that is going to happen.

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Read your bylaws/black book and house rules. You may be surprised by what you discover... Put every thing in writing. Keep every EMail,,, dont accuse,,, ask questions... such as ,,, is this legal... the bylaws state that........... We just got rid of our Mang ousted a BM who had been running the building as if he owned it... Stay focused on your objective, be persistance and with only one or two other SH you will be amazed by what you can do...
VP

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Your first step is to read your offering plan cover to cover. Do not make accusations, document every question and then every response. Document minutes of every meeting. After you gather the facts from your offering plan of what you believe to be your legal rights, hire an real estate attorney. Ask for recommendations from others. Be diligent in your research.

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excellent advice thank you.. I know there is a lot of work to be done...I hope these owners are not discouraged by the expense or work . ...

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Supt's Duties - Anonymous Jun 09, 2008


How many corporations pay their Supt for common tasks such as unclogging bathtubs? Our Supt wants to charge us but some Board members feel that this should be included in his job description.

I'm curious to know what arrangements others have with their Supt.

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I also am a Superintendent. That falls into line with our job description. If you want to get technical then the very top floor of your building should be responsible for clearing of their clogged pipes. I clear pipes all the time in my building I never charge but sometimes they do tip me.

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If your super unclogs a tub or replaces a washer occasionally, he should let it go. Most supers do these things now and then and don't make a fuss about it. But if he does this repeatedly for the same people or you have many apartments and it happens often, that's another story.

You should tell your Shs that unless a task involves an area of maintenance or service that your coop is responsible for, the super is under no obligation to do it. You should also tell them if they want him to do work outside of his required job duties, he can do it on his own time and should be paid for it accordingly by the Sh.

I can see the resident's point, but I can see the super's point too. Some people in coops think the super is supposed to fix everything as if they lived in a rental building. We had Shs who'd call the super to do something like replace a light bulb in a ceiling fixture because they didn't want to do it. We even had a Sh who wanted him to change the cat litter for her twice a week! It can get out of hand.

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If the task involves the building's pipes (i.e., a leak in a waste or supply pipe) it falls within the super's duties; if it involves pipes originating within the resident's apartment, it's the Shareholder's responsibility.

I agree that unclogging a drain is within the super's discretion... but also that Shareholders should not "expect" or "demand" service.

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One addendum to my post above:

If the problem is a building pipe, please use a licensed plumber!!

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